A provider who is enrolled with the Surescripts retail or mail-order pharmacy networks can perform certain actions only if the following applicable service levels are selected:
- New Rx sends a new Rx request to the pharmacy.
Note: This service level is always enabled for enrolled providers. The Practice Rights in System Administrator must be set to Yes.
- Refill Request receives refill requests from pharmacies.
- Medication History receives a patient's entire medication history from Surescripts.
- Eligibility checks patient's eligibility.
- Rx Change receives a request from a pharmacy to change a prescription.
- Rx Fill receives prescription fill statuses from pharmacies that support the RxFill transaction.
- Rx Fill Indicator Change changes the RxFill notifications for a medication and send an update response back to the enrolled pharmacy.
- Cancel Rx sends a cancel request for an electronic prescription that was previously sent to a pharmacy.
- ePCS electronically prescribes Drug Enforcement Administration (DEA) controlled substances.
- ePA sends electronic prior authorization requests.
