Providers ePrescribing Tab

Setting	Value
Status	Displays whether the provider is Enrolled or Not Enrolled in the program.
Enrollment Date	Displays the date of the provider's enrollment.
Un-enrollment Date	Displays the date the provider's enrollment was removed.
SureScripts Provider ID and Mail-Order Prescriber ID	Displays the ID assigned to the provider at the time of enrollment.

With this service level...	The provider can...
New Rx	Send new prescriptions to SureScripts Retail Pharmacies. This is the minimum level required and cannot be removed once it is set.
Refill Request	Receive refill requests from pharmacies.
Rx Change	Receive a request from a pharmacy to change a prescription.
Rx Fill	Receive fill statuses of a prescription from pharmacies.
Rx Fill Indicator Change	Change the RxFill notifications for a medication and send an update response back to the enrolled pharmacy
Cancel Rx	Send a cancellation request to a pharmacy for an electronic prescription previously sent to that pharmacy.
Medication History	Send requests for a patient's medication history in the SureScripts Retail Pharmacies system.
Eligibility	Send eligibility requests for medications.
ePCS	Send electronic prescriptions for controlled substances to Surescripts Retail Pharmacies. To select this option, you must first select New Rx and Refill Request. For more information about ePCS setup, go to NextGen Healthcare Success Community and download the latest System Administrator Guide for NextGen® Enterprise.
ePA	Send electronic prior authorization (ePA) requests.

For this Task Type...	Select a Workgroup to...
eRx Refills	Receive a new workflow task when a pharmacy in the SureScripts Retail Pharmacies network sends an electronic prescription Refill Request to this provider.
eRx Errors	Receive Free Standing Errors.
RxChange	Receive a new workflow task when a pharmacy in the SureScripts Retail Pharmacies network sends a request to change an electronic prescription to this provider.
ePA	Receive a new electronic prior authorization (ePA) task when an ePA status update indicates user action is required.

NextGen® Enterprise EHR Help

Resolve Issues

You must resolve all issues to use ePrescribing with NextGen® Enterprise EHR, 8 and to migrate to the Surescripts 2017071 compatible standard. All potential enrollment issues must be resolved before using ePrescribing. Log on to File Maintenance. From Master Files, select System > EHR. Select Providers. The Providers List window opens. Double-click the provider. The Modify Provider Information window opens. Select the appropriate tab and add or modify the information as necessary to resolve all potential issues associated with Surescripts migration to the latest standard. Select the ePrescribing tab. Ensure that the provider has all applicable Retail Service Levels selected. In the Networks section, select open menu . Select Retail > Enroll. Modify Provider Information The ERx Message Submission confirmation window opens. Select OK. The values are added for the Retail settings. Status. Displays whether the provider is enrolled in the services. Enrollment Date. Displays the date of the

NextGen® Enterprise EHR Help

Provider Service Level

A provider who is enrolled with the Surescripts retail or mail-order pharmacy networks can perform certain actions only if the following applicable service levels are selected: New Rx sends a new Rx request to the pharmacy. Note: This service level is always enabled for enrolled providers. The Practice Rights in System Administrator must be set to Yes. Refill Request receives refill requests from pharmacies. Medication History receives a patient's entire medication history from Surescripts. Eligibility checks patient's eligibility. Rx Change receives a request from a pharmacy to change a prescription. Rx Fill receives prescription fill statuses from pharmacies that support the RxFill transaction. Rx Fill Indicator Change changes the RxFill notifications for a medication and send an update response back to the enrolled pharmacy. Cancel Rx sends a cancel request for an electronic prescription that was previously sent to a pharmacy. ePCS electronically prescribes Drug Enforcement Administ

NextGen® Enterprise EHR Help

ePrescribing Requirements

Note: If you are a NextGen Healthcare hosted client, you must contact NextGen Healthcare Support for assistance to complete the upgrade to the latest version of NextGen® Enterprise. NextGen® Enterprise EHR version 5.9.2020.1 or higher supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade Production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard. Before upgrading, prescribers must complete the following: All eRx request which include Refill and RxChange should be responded to before the Production upgrade to 5.9.2020.1 begins. Accessing any Refill or RxChange requests after the upgrade results in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests. Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Mana

NextGen® Enterprise EHR Help

Managing Medications and Allergies

In NextGen® Enterprise EHR you can electronically prescribe and submit prescriptions directly to selected pharmacies. You can also check a patient's eligibility, electronically communicate with a pharmacy, submit patient's prescriptions, and authorize or decline refill requests. In the Medications module, you can prescribe, print, fax, and e-prescribe patient medications. The Medication module also enables you to educate patients on medications prescribed to them, and check whether the prescribed medication has adverse interactions with other prescribed medications, existing allergies, or known diagnoses. In the Medication Allergies module, you can enter and retrieve any currently known adverse reaction to substances that may put the patient at risk if the patient is exposed to similar substances in the future. The Medication Allergies module helps you to identify the potential for adverse drug reactions. ePrescribing Medications ePrescribing Setup Supported ePrescribing Features Medic

NextGen® Enterprise EHR Help

ePrescribing Setup

Before you begin Before you use the NextGen® Enterprise EHR ePrescribing feature, the following ePrescribing setup procedures must be completed: Install NextGen® Communication Services (NCS). Enable Surescripts functionality in NCS. Note: Before you attempt to set up ePrescribing, you must contact NextGen Healthcare Support to install and configure NCS. Download the Surescripts pharmacies. Map unmatched pharmacies and add unmatched pharmacies as new. Check the pharmacy service level. Enroll the providers in the Surescripts network. Set up eRx permissions for the providers. Set up ePCS (Electronic Prescriptions of Controlled Substances) for authorized providers. Set up tabs and categories for eRx refills and eRx errors in the Workflow module's task list. Set up workgroups for eRx refills and eRx errors in the Workflow module. Assign each Surescripts-enrolled provider with an eRx-specific workgroup and task list category. Set up supervising physician. Set up multiple destinations. System

NextGen® Enterprise EHR Help

Supported ePrescribing Features

The NextGen® Enterprise EHR Medications module supports the following ePrescribing features: Formulary medication search Patient History Consent Pharmacy Download Electronic Prescriptions Electronic Prior Authorization Real-Time Prescription Benefit Patient Medication History Provider Enrollment Patient Eligibility Patient/Medication Match Refill Request Open Medications Module You can open Medications module from the Quick Button panel. Electronic Prescriptions Prescription Fill (RxFill) Status Notifications The provider can receive Rx Fill Status notifications. RxChange Messages This section describes about the RxChange Messages Use Cases. Electronic Prescribing (eRx) Refill Requests Refill requests received from the pharmacy while submitting the patient medication prescription. View eRx Status Eligibility Check Eligibility check enables you to view the patient's insurance eligibility. Formulary Real-Time Prescription Benefit Medication History Medication history enables you to view

Providers ePrescribing Tab

Networks

Retail Service Level and Mail-Order Service Level

Workgroups

eRx Supervising Physician

Recommendations

Resolve Issues

Provider Service Level

ePrescribing Requirements

Managing Medications and Allergies

ePrescribing Setup

Supported ePrescribing Features

Resolve Issues

Provider Service Level

ePrescribing Requirements

Managing Medications and Allergies

ePrescribing Setup

Supported ePrescribing Features