ePrescribing Requirements
NextGen® Enterprise EHR version 5.9.2020.1 or higher supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade Production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard.
Before upgrading, prescribers must complete the following:
- All eRx request which include Refill and RxChange should be responded to before the Production upgrade to 5.9.2020.1 begins. Accessing any Refill or RxChange requests after the upgrade results in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests.
- Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Manage Refills).
- RxChange Request can be managed in Clinical Inbox.
To use the NextGen® Enterprise EHR ePrescribing feature, you must have the following components installed and configured:
- NextGen® database
- NextGen® Enterprise EHR
- NextGen® Communication Services (NCS)
NCS version 5.9.2020.1 is installed by NextGen Healthcare
NCS 5.9.2020.1 is not backwards compatible
For 5.9.2020.1, both NCS and NextGen® Enterprise EHR must be upgraded simultaneously for consistency and compatibility. Do not upgrade NCS prior to the upgrade of NextGen® Enterprise EHR
Each enterprise and practice should have their own NCS
If upgrading Test only to 5.9.2020.1, ensure that NCS 5.9 is separate from the 5.8 environment. For more information, go to NextGen Healthcare Success Community, and download the latest User Guide for NextGen® Communication Services
- Surescripts retail or mail-order enrollment
- Valid National Provider Identifier (NPI) ID and Drug Enforcement Administration (DEA) number
- Up-to-date medication-drug database information. For more information, go to NextGen Healthcare Success Community and download the latest User Guide for Drug Interaction and Medication Update Utility
- Internet connectivity