NextGen® Enterprise EHR version 8 supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard.
Before upgrading, prescribers must complete the following:
- All eRx request which include Refill and RxChange should be responded to before the production upgrade to8 begins. Accessing any Refill or RxChange requests after the upgrade will result in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests.
- Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Manage Refills).
- RxChange Request can be managed in Clinical Inbox.
Note: This action does not have to be performed when installing 8 into test environments however is necessary before applying the release to the practice’s production environment.
The ePrescribing requirements required to upgrade to Surescripts messaging standards are:
- NextGen® database
- NextGen® Enterprise EHR
- NextGen® Communication Services (NCS) requirements are:
- NextGen® Communication Services8 is installed by NextGen Healthcare
- NextGen® Communication Services8 is not backwards compatible
- For 8, both NextGen® Communication Services and NextGen® Enterprise EHR must be upgraded simultaneously for consistency and compatibility. Do not upgrade NCS prior to the upgrade of NextGen® Enterprise EHR
- Each enterprise and practice should have their own NCS
- If upgrading Test only to 8, ensure that NCS 5.9 is separate from the 5.9 environment. For more information, go to NextGen Healthcare Success Community and download the latest User Guide for NextGen® Communication Services for NextGen® Enterprise EHR
- Surescripts retail or mail-order enrollment
- Valid National Provider Identifier (NPI) ID and Drug Enforcement Administration (DEA) number
- Up-to-date medication-drug database information. For more information, go to NextGen Healthcare Success Community and download the latest User Guide for Drug Interaction and Medication Update Utility for NextGen® Enterprise
- Internet connectivity
Note: ePrescribing Provider Migration utility must be run on your Production environments only after your upgrade including NCS is complete, before the system starts to be used.
