Verify Provider Enrollment

NextGen® Enterprise EHR Help

ePrescribing Requirements

Note: If you are a NextGen Healthcare hosted client, you must contact NextGen Healthcare Support for assistance to complete the upgrade to the latest version of NextGen® Enterprise. NextGen® Enterprise EHR version 5.9.2020.1 or higher supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade Production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard. Before upgrading, prescribers must complete the following: All eRx request which include Refill and RxChange should be responded to before the Production upgrade to 5.9.2020.1 begins. Accessing any Refill or RxChange requests after the upgrade results in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests. Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Mana

NextGen® Enterprise EHR Help

Resolve Issues

You must resolve all issues to use ePrescribing with NextGen® Enterprise EHR, 8 and to migrate to the Surescripts 2017071 compatible standard. All potential enrollment issues must be resolved before using ePrescribing. Log on to File Maintenance. From Master Files, select System > EHR. Select Providers. The Providers List window opens. Double-click the provider. The Modify Provider Information window opens. Select the appropriate tab and add or modify the information as necessary to resolve all potential issues associated with Surescripts migration to the latest standard. Select the ePrescribing tab. Ensure that the provider has all applicable Retail Service Levels selected. In the Networks section, select open menu . Select Retail > Enroll. Modify Provider Information The ERx Message Submission confirmation window opens. Select OK. The values are added for the Retail settings. Status. Displays whether the provider is enrolled in the services. Enrollment Date. Displays the date of the

NextGen® Enterprise EHR Help

View eRx Status

The eRx Status enables you to track the status of newly submitted prescriptions, medication refills, and updates to prescriber information that are sent through the Surescripts ®network. For example, you can verify that new prescriptions have been delivered to a specific pharmacy on a certain date. From the Main menu, select View > eRx Status. The eRx Status window opens. eRx Status To filter your search results, select the applicable options from the following lists: User Provider Pharmacy Network Message Type Status You can also select the ellipsis button next to the User, Provider, or Pharmacy list and search for a specific user, provider, or pharmacy. Note: To search only by Assigned Provider and Current User, the eRx Status Dialog operation rights ( Multi-Provider Search and Multi-User Search) must be changed in System Administrator. For more information, go to NextGen Healthcare Success Community and download the latest System Administrator Guide for NextGen Enterprise for NextGe

File Maintenance Help for NextGen® Enterprise 8

Providers ePrescribing Tab

On the ePrescribing tab of the Modify Provider Information window, you can enter electronic prescription data that is specifically used in NextGen® Enterprise EHR. You can enroll providers in retail and mail-order electronic prescribing networks and determine the service levels they are enrolled in. For more information about electronic prescribing, go to NextGen Healthcare Success Community and download the latest ePrescribing User Guide for NextGen® Enterprise EHR. Networks This section enables you to enroll a provider in the retail and mail order programs. It also displays the values for the enrollment settings for the retail and mail order programs. Setting Value Status Displays whether the provider is Enrolled or Not Enrolled in the program. Enrollment Date Displays the date of the provider's enrollment. Un-enrollment Date Displays the date the provider's enrollment was removed. SureScripts Provider ID and Mail-Order Prescriber ID Displays the ID assigned to the provider at the ti

NextGen® Enterprise EHR Help

ePrescribing Requirements

NextGen® Enterprise EHR version 8 supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard. Before upgrading, prescribers must complete the following: All eRx request which include Refill and RxChange should be responded to before the production upgrade to8 begins. Accessing any Refill or RxChange requests after the upgrade will result in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests. Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Manage Refills). RxChange Request can be managed in Clinical Inbox. Note: This action does not have to be performed when installing 8 into test environments however is necessary before applying the release to th

NextGen® Enterprise EHR Help

ePrescribing Setup

Before you begin Before you use the NextGen® Enterprise EHR ePrescribing feature, the following ePrescribing setup procedures must be completed: Install NextGen® Communication Services (NCS). Enable Surescripts functionality in NCS. Note: Before you attempt to set up ePrescribing, you must contact NextGen Healthcare Support to install and configure NCS. Download the Surescripts pharmacies. Map unmatched pharmacies and add unmatched pharmacies as new. Check the pharmacy service level. Enroll the providers in the Surescripts network. Set up eRx permissions for the providers. Set up ePCS (Electronic Prescriptions of Controlled Substances) for authorized providers. Set up tabs and categories for eRx refills and eRx errors in the Workflow module's task list. Set up workgroups for eRx refills and eRx errors in the Workflow module. Assign each Surescripts-enrolled provider with an eRx-specific workgroup and task list category. Set up supervising physician. Set up multiple destinations. System

Verify Provider Enrollment

Recommendations

ePrescribing Requirements

Resolve Issues

View eRx Status

Providers ePrescribing Tab

ePrescribing Requirements

ePrescribing Setup

ePrescribing Requirements

Resolve Issues

View eRx Status

Providers ePrescribing Tab

ePrescribing Requirements

ePrescribing Setup