View Transaction History for Messages

NextGen® Enterprise EHR Help

View Message Statistics

You can view counts of the total number of pending messages for each category in the NextGen® Clinical Message Manager. From the Message Manager View tab, select Clinical Message Manager in the left pane, if it is not already selected. The right pane displays a count of the pending messages in each category, grouped into rows by dates, with totals at the bottom. To control whether the display includes orphaned messages, select or clear the Include Orphaned Rows check box. Note: This check box is available for use only if the View Orphaned Records access right is enabled for your account. Otherwise, the Include Orphaned Rows check box is cleared and cannot be selected. You can configure a default value for the Include Orphaned Rows check box in the Message Manager View preferences. To sort the list, select any column header (such as Date, Lab Results, and so on). To reverse the sort order, select the column header again. Parent topic: Message Manager View Overview

NextGen® Enterprise EHR Help

Access NextGen® Clinical Message Manager Application

After viewing message statistics, message details, or transaction history, you can run the NextGen® Clinical Message Manager to view further message details or to process and correct a message so it can be imported. On the Message Manager View tab, select the Clinical Message Manager . If the NextGen® Clinical Message Manager is already running on your current Microsoft® Windows® session, a warning message appears. Select OK and use the Windows Taskbar to switch to the NextGen® Clinical Message Manager application. Otherwise, the NextGen® Clinical Message Manager opens. For more information, go to NextGen Healthcare Success Community and, download latest NextGen Clinical Message Manager User Guide forNextGen®Enterprise. Parent topic: Message Manager View Overview

NextGen® Enterprise EHR Help

View Message Details

You can display details for any single category of messages, such as Lab Results, Documents, and so on. On the Message Manager View tab, do one of the following: In the left pane, select one of the listed categories. If you are viewing message statistics, double-click within any of the category columns in the right pane, excluding the Date column or in the column headers. The right pane displays details for the selected category of messages. For each message, columns display a number of values. For example, for Lab Results, values display for the date, last name, first name, DOB (date of birth), gender, SSN (Social Security number), provider, NextGen order number, external order number, location, and description. If the column headers are truncated, resize the window by dragging the right edge further to the right. To specify the length of the date range, select the Change Display Filter button. Use slider to choose days to include, and then select OK. To sort the list, select any colu

NextGen® Enterprise EHR Help

Message Manager View Prerequisites

For the Message Manager View tab to appear in the Workflow module, ensure that: The NextGen® Clinical Message Manager application is installed. The following access rights must set to Yes for your account: OPERATIONS > Clinical Message Manager OPERATIONS > Clinical Message Manager > Allow Message Manager View in EHR To view orphaned messages, the following access right must be set to Yes for your account: OPERATIONS > Clinical Message Manager > View Orphaned Records For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide forNextGen®Enterprise. Parent topic: Message Manager View Overview

NextGen® Enterprise EHR Help

Refresh the Message Manager View

You must refresh the data in the Message Manager if you do the following: You are using the Message Manager View for an extended period of time. You open the NextGen® Clinical Message Manager and processed some messages while the Message Manager View open in the Workflow module. From the Message Manager View menu, select <Refresh>. Parent topic: Message Manager View Overview

NextGen® Enterprise EHR Help

Message Manager View Overview

The Message Manager View tab in the Workflow module gives you quick information about messages that are currently waiting in NextGen® Adaptive Content Engine, including: Statistics about pending messages Transaction history Contents of individual messages The Message Manager View tab appears in the Workflow module only if you have met the necessary prerequisites. You can configure preferences to specify whether orphaned items and transaction history are displayed, as well as the maximum number of detail rows to display. To resolve any of the pending messages, you can also use the Message Manager View tab to open the NextGen® Clinical Message Manager application . You can correct messages and match them to a patient's chart. For more information on manage the messages, go to NextGen Healthcare Success Community and download the latest NextGen Clinical Message Manager User Guide forNextGen®Enterprise. If you use the NextGen® Clinical Message Manager to process some messages, you can refr

View Transaction History for Messages

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