You can display details for any single category of messages, such as Lab Results, Documents, and so on.
- On the Message Manager View tab, do one of the following:
- In the left pane, select one of the listed categories.
- If you are viewing message statistics, double-click within any of the category columns in the right pane, excluding the Date column or in the column headers.
The right pane displays details for the selected category of messages. For each message, columns display a number of values. For example, for Lab Results, values display for the date, last name, first name, DOB (date of birth), gender, SSN (Social Security number), provider, NextGen order number, external order number, location, and description.
- If the column headers are truncated, resize the window by dragging the right edge further to the right.
- To specify the length of the date range, select the Change Display Filter
button. Use slider to choose days to include, and then select OK.
- To sort the list, select any column header (such as Date, Lab Results, and so on). To reverse the sort order, select the column header again.
- To control whether the display includes orphaned messages, select or clear the Include Orphaned Rows check box.
Note: This check box is available for use only if the View Orphaned Records access right is enabled for your account. Otherwise, the Include Orphaned Rows check box is cleared and cannot selected.
- You can configure a default value for the Include Orphaned Rows check box in the Message Manager View preferences.
