NextGen Knowledge Center

Configure Message Manager View Preferences

You can configure the Message Manager View to set the preferences.
  1. From the Message Manager View menu, select Preferences.

    The Message Manager View Preferences window opens.

  2. To indicate whether orphaned items should be displayed by default, select or clear the Automatically Include Orphaned Items check box. Later, you can override this default when you view message statistics or view message details.
    You can modify the Automatically Include Orphaned Items check box only if the View Orphaned Records access right is enabled for your account. Otherwise, the Automatically Include Orphaned Items check box is empty and cannot be modified.
  3. To indicate whether transaction history hsould be displayed, select or clear the Display Transaction History Information check box. This option impacts your ability to view transaction history for messages.
  4. To limit the number of messages that can be displayed when you view message details, set the Maximum Detail Rows value.
  5. Select OK.