To sign off Orders Results, a setting in NextGen System Administrator has to be turned on. When set to Yes, it gives system users rights to update the NextGen test results.
Open System Administrator and enter your credentials.
Select the practice.
Select to select the user to whom you want to give Orders Results Sign Off rights.
Select the Rights tab.
Scroll through the list to find the Orders Results Sign Off right.
In the Access Rights section in the right pane, check the box by Yes or No. A Yes selection allows a user with this setting to sign off on test and radiology orders.
Select Save.
Select File > Exit to close the System Administrator.