NextGen Knowledge Center

Person and Patient Lookup in NextGen® Enterprise EHR

This section provides information on the following topics in NextGen® Enterprise EHR:

  • The difference between a person and a patient in the database
  • How to look up a person or patient using specific search criteria
  • How to customize the sort and display of the lookup results
  • How to search for a person or patient using the secure lookup functionality
  • How to access a restricted patient record in a medical emergency
  • How to access a patient in NextGen® Enterprise PM
  • The use of practice associations in controlling patient access
  • How to access patients based on an Inclusion or Exclusion list
  • How to view a list of other users who are accessing the same patient chart
  • Identifying Persons and Patients You can distinguish patients and non-patients in a practice by different icons. You can view recorded non-clinical information of patients or non-patients in NextGen® Enterprise EHR and NextGen® Enterprise PM.
  • Find a Patient in NextGen Enterprise EHR You can find a patient using Patient Lookup.
  • You can perform a secure lookup for patients or persons not directly associated with your practice and to provide an additional means of authentication.
  • The Emergency Access feature on the NextGen® Enterprise EHR Patient Lookup window enables you to suspend any patient viewing restrictions when a medical emergency occurs.
  • Managing Practice Associations You can create and use practice associations to comply with HIPAA requirements using NextGen® Enterprise EHR and NextGen® Enterprise PM.
  • Patient Inclusion and Exclusion Lists in NextGen Enterprise EHR Your practice may use an Inclusion or Exclusion list to control which patients in the database you can view.
  • Patient Synchronization Patient synchronization controls if a patient currently open or active in NextGen® Enterprise PM or NextGen Optical Management appears in NextGen® Enterprise EHR when you access it.
  • View Patient Chart Access by Other Users Your practice may enable you view a list of other users who are currently accessing the same patient's chart in NextGen® Enterprise EHR.