Open the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8

Open the Telephone Communication Template

You can open the Telephone Communication template to view the communication summary. Before you begin Using the Call/Communication link, if you want to open the Telephone Communication template by default, then you must select the Launch Telephone Communication check box in the Telephone Call/Communication section on the Practice Configuration template. Open NextGen® Enterprise EHR. On the Home Page template, select the Call/Communication link. The Telephone Communication template opens. Parent topic: Managing the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8

Managing Telephone Call Details

You can document telephone communication details with patients on the Telephone Call template. You can do the following on a telephone call: Discuss and document provider and nursing comments, Care Guidelines, and patients' post-op days, immunizations with their due dates, and patient reminders. Document communication details such as call information, communication history, medication, and allergy details. Create and share lab orders. Create and share diagnostics, office services, immunizations, surgical procedures, referrals, and patient education. For more information, go to NextGen Healthcare Success Community, and download the latest My Plan Template Set User Guide forNextGen®Adaptive Content Engine. Enter Communication Details Providers can record call information, communication history, medication, allergy details, and more in the Communication panel of the Telephone Call template. View Immunizations and Care Guidelines Protocols You can view and discuss immunizations and care gu

NextGen® Adaptive Content Engine Help Enterprise 8

Open the Telephone Communication Template

You can open the Telephone Communication template from the Templates module. Open NextGen® Enterprise EHR. To open the Templates module on a patient encounter, do one of the following: On the Categories or Encounter History tab, select Open Template. On Top Toolbar, select Templates . On the main menu, select File > New > Template. The Select Template window opens. In Medical Records tab, in Show, select All. Select Telephone Communication and select OK. The Telephone Communication template opens. Telephone Communication The tabs on the Telephone Communication template appear based on the selected Specialty and Visit Type. You can configure the tabs on the Framework Content system template. Parent topic: Telephone Communication

NextGen® Adaptive Content Engine Help Enterprise 8

Managing the Telephone Call Template

You can record information gathered during a telephone conversation with the patient. You can open the Telephone Call template through the Call/communication link on the Home Page template. Telephone Call You can do the following on the Telephone Call template: Open the Patient Contact Info template to view the patient's contact information and document the patient's support relationships, and pharmacy details. Open the Patient Appointments template to add or view the patient's appointment with a provider. Open the Telephone Summary template to view a comprehensive communication history. Generate the telephone_communication document, which includes a written summary of the telephone call details in runtime. Open the Provider Communication template to document all the details concerning a communication by the provider. Send the telephone_communication document offline. Open the Telephone Call Template You can open the Telephone Call template to record information gathered during a telep

NextGen® Adaptive Content Engine Help Enterprise 8

Telephone Call/Communication

If you select the Launch Telephone Communication check box, the system opens the Telephone Communication template instead of the Telephone Call template from left Navigation, sub-navigational links and navigational tabs available on all the specialties templates. Telephone Call/Communication section Patient Communication visit type Telephone call However, the Telephone Communication link on the Patient Information Card opens only the Telephone Call template even if you select the Launch Telephone Communication check box on the Practice Configuration template. Parent topic: Practice Configuration Template Settings

NextGen® Adaptive Content Engine Help Enterprise 8

Set the Default Telephone Template

The Telephone Call template is the default in the out-of-package NextGen® Adaptive Content Engine. You can leave this as the default or set the Telephone Communication template to launch instead. From the File menu, select System \ Practice Templates. The Select Template window appears. In the Show section, select All. On the Practice tab, scroll down and highlight Practice Configuration, and click OK. In the Telephone Call/Communication section, do one of the following: Select the Launch Telephone Communication check box. Leave the Launch Telephone Communication check box unselected to document communications on the Telephone Call template. For more information about selecting your practice's preferences, go to NextGen Healthcare Success Community and download the latest Practice Configuration Template User Guide for NextGen® Adaptive Content Engine. Parent topic: Configuring Your Documentation Preferences

Open the Telephone Call Template

Before you begin

Recommendations

Open the Telephone Communication Template

Managing Telephone Call Details

Open the Telephone Communication Template

Managing the Telephone Call Template

Telephone Call/Communication

Set the Default Telephone Template

Open the Telephone Communication Template

Managing Telephone Call Details

Open the Telephone Communication Template

Managing the Telephone Call Template

Telephone Call/Communication

Set the Default Telephone Template