Loading...
Loading...
| Feature | Description |
|---|---|
| Turn Your Camera On or Off | By default, your camera is ON when you join a visit.
|
| Virtual Video Background on Desktop | You can select your video background during a visit by selecting the Virtual Background |
| Virtual Video Background on Mobile | You can blur your video background during a visit by selecting options, |
| Switch Your Desktop Cameras | You can switch the default camera by selecting the list next to the camera icon |
| Switch Your Mobile Device Camera | You can switch the default camera on your mobile device by selecting Options |
| Mute /Unmute Your Microphone | By default, your microphone is ON when you join a visit.
|
| Switch Desktop Audio Connections | You can switch your desktop audio connections by selecting the list next to the microphone button in the main visit controls, and then selecting Switch Audio Connection. Select the audio source you want to use from the list. |
| Send / Receive Chat Messages | You can send chat messages to exchange information such as medical phrases and terms, or helpful website links. A red dot appears when your chat contains new message.
|
| Share Documents | You can share documents with patients during visits. When shared, documents are sent to all participants in the chat. Patients can then download the documents during the visit and/or receive the documents in an email following the visit. This feature is available to both support users and scheduled users. The document sharing feature is supported only on computers with a Chrome™ or Firefox® browser. You can select the Share document |
| Share your Screen | You can use screen sharing to jointly review information during a visit, such as NextGen® Enterprise EHR documentation or lab results. This feature is available to support users, scheduled users, and patients. The screen sharing feature is supported only on computers with a Firefox® or Chrome™ browser. You can select |