Join a Virtual Visit

Note: In NextGen Virtual Visits™, a green check mark icon appears next to the patient’s name in the visit list to indicate the patient is ready for the visit, and the Join Visit button becomes available.

Note: The Blur and Virtual Background options are not supported on the Safari® browser. The Virtual Background option is only available for users using desktop devices.

Note: The Enable patient/guest microphone control option is available for providers, support users, and internal provider guests during single and group virtual visits, but it does not apply to themselves. The microphone icon displays for providers, support users, and internal provider guests to indicate if they are muted or not. Practice users can mute each other but cannot prevent each other from unmuting.