Viewing Transactions Information in Encounters

Help Guide for NextGen® Enterprise PM 8

Viewing Financial Information

Viewing Financial Information Viewing Financial Information You can view the patient's financial history by selecting the Financial tab of the patient chart. The Financial tab lists all the encounters that are associated with the patient and provides details of the payments received according to the primary, secondary, or tertiary insurances. Double-click an encounter in the list to expand the view to the charge level. For more information on adding charges to an encounter or billing an encounter, go to NextGen Healthcare Success Community, and download the latest Billing and Collections Guide for NextGen® Enterprise PM. Financial Tab Components of the Financial Information Details of the financial information in the Financial tab of the patient chart. Filter Encounters on the Patient Chart You can use the Financial tab in the patient chart to filter encounters. Print Fee Tickets You can use the Financial tab in the patient chart to print fee tickets on demand from the patient's chart.

Help Guide for NextGen® Enterprise PM 8

Viewing General Information in Encounters

Viewing General Information in Encounters Viewing General Information in Encounters The General tab under Encounters in the patient's chart displays general, provider, diagnosis, and guarantor information for the selected encounter. You can use the Encounters tab to do the following: Open an encounter to view the Encounter Maintenance window. Right-click an encounter to open the shortcut menu. Add or to modify an encounter. Add or modify encounter-level diagnosis codes for an encounter in the ICD-CM section. You can view the ICD-9 to ICD-10 mapping for the ICD-10 codes that have been attached to the patient for the encounter. Add or modify guarantor information for an encounter in the Guarantor section. View the existing case icon next to the encounter number in the Encounters section if Case Management has been enabled for your practice and a case is associated with the encounter. View the following if an encounter is marked as sensitive in NextGen® Enterprise EHR: The sensitive encou

Help Guide for NextGen® Enterprise PM 8

Patient Encounters and Financial History

Patient Encounters and Financial History Patient Encounters and Financial History This section provides information on encounters and the financial history associated with an encounter. Viewing Financial Information You can view a patient's financial history, encounters, and payments in the Financial tab of the patient chart. Viewing Clinical History and Notes Information You can use the Clinical History/Notes tab to view encounter and chart related information. Viewing General Information in Encounters You can use the General tab under Encounters to view detailed information for a selected encounter. Viewing Insurance Information in Encounters You can view a patient's insurance information in the insurance tab. Viewing Transactions Information in Encounters You can view detailed information of transactions for a selected encounter using the Transactions tab under Encounters. Viewing Notes Information in Encounters You can use the Note tab under Encounters to add, delete, and view note

Help Guide for NextGen® Enterprise PM 8

Components of the Encounters Transactions Tab

The following table lists the various components displayed on the Transactions tab under Encounters in the patient chart and their descriptions. Column Description Created Date of the creation of the encounter. Svc Date Service date. SIM Description SIM description. CPT4 CPT4 code. Qty Quantity. Amount Amount of the transaction. Type Type of transaction. Deductible Deductible amount. Credit Card/Bank Acct Info Credit card or bank account. Tracking Desc Tracking description. Transaction Notes Notes on the transaction. Reason Reason for transaction. Tooth Identified tooth. Surface Information on the tooth surface. Quadrant Information in a tooth quadrant. Outsource Date Date of the balance amount outsourcing. Outsource Agency Name of the Outsource agency. Units Anesthesia units. Anesthesia units is the sum of the following units: SIM Base Units Calculated Time Units Anesthesia Modifier Units Optical Management Order Nbr Order number from NextGen® Optical Management. Anesthesia Units Anes

Help Guide for NextGen® Enterprise PM 8

Managing Account Encounters Details

The Encounters Detail tab of the Account Profile window contains a list of all the encounters associated with a particular account. You can do the following on the Encounters Detail tab. View totals for accounts including the balance owed. View the total adjustments and charges for each of the patients. Filter encounters according to your preference. Pre-list encounters for sending to a collection agency and assigning a bad debt status. Reinstate encounters that have been previously pre-listed. Account Encounters Detail tab A folder appears for each patient under this guarantor. You can do the following to see more information for a selected encounter: Double-click the encounter to view the details of the encounter. Right-click in the first row of the Guarantor Information section to select the columns to display in the Guarantor Information section of the window. For more information on pre-listing and reinstating encounters go to NextGen Healthcare Success Community and download the

Help Guide for NextGen® Enterprise PM 8

Significant Events for Encounters

Once enabled, significant event messages are recorded in the Patient Chart > Clinical History/Notes tab when the event occurs. Significant Event messages for encounters include the following: Encounter Accessed Encounter Alternate Diagnosis Mapped Encounter Bad Debt Status has reached $0 Balance Encounter Bill Printed Encounter Charge Alternate Diagnosis Mapped Encounter Charge Deleted Encounter Collections Agency Change Encounter Deleted Encounter Diagnosis Viewed Encounter Field Modified Encounter Guarantor Changed Encounter Insurance Deleted Encounter Insurance Re-Ordered Encounter Locked Encounter Lookup Criteria Encounter Rate Adjustment Reversed Encounter Rate SIM and Amount Removed Encounter Status Change Encounter Unlocked Enable Significant Events for Encounters There may be modifications made to patient encounters. To track these modifications, you must enable the appropriate significant events. View Significant Events for Encounters Significant events are enabled to view mod

Viewing Transactions Information in Encounters

Recommendations

Viewing Financial Information

Viewing General Information in Encounters

Patient Encounters and Financial History

Components of the Encounters Transactions Tab

Managing Account Encounters Details

Significant Events for Encounters