Resetting Statement Print Dates
When printing or exporting an individual demand statement or a batch of statements, if the Update Last Statement Dates check box is selected on the Statement Options window and you select the Print or Export button. A confirmation message appear stating that the statements are printed or exported correctly.
If you select Yes on the message, the following parameters are updated on the Account Profile, Properties tab for every guarantor account in the batch. The accounts will not qualify for another statement until they again meet or exceed the Number of Days between Statements defined in .
- Last Statement Print Date
- Next Statement Print Date
- Statement Counter
If after selecting Yes to the message, you discover that the batch did not actually print or export correctly (e.g., paper jam on printer), the statements cannot be regenerated because the above parameters have already been updated for each guarantor account.
The Reset Print Dates option will reset the Next Statement Print Date to today, or the current system date, for each guarantor account, allowing the statements to be printed or exported again.