Notifications for New NextGen Mail Messages

Help Guide for NextGen® Enterprise PM 8

Access and View NextGen Mail

Access NextGen® Enterprise PM. Do one of the following: button. From the main toolbar, select the Mailbox From the status bar at the bottom of the screen, double-click the Mail icon. From the NextGen Email section on the Advisor window, select the Unread link. The NextGen Mailbox window appears. In the NextGen Mail section on the left, select Inbox. Mail messages display in the section on the right. Unread mail is displayed in bold text. Previously read mail is displayed in regular text. To open a mail message, do one of the following: Double-click the message to be opened. Highlight the message to be opened and then select the Open Message button on the mailbox toolbar. The Message window appears. Parent topic: NextGen Mail

Help Guide for NextGen® Enterprise PM 8

Integrate Outlook Mail with NextGen Mail

To integrate your Microsoft® Outlook mail with your NextGen Mail, do the following: Access NextGen® Enterprise PM. From the Admin menu, select Preferences, then User, and then General. The User Preferences window appears. Select the General tab. In the Mail Options section, select the Logon to Outlook Mail at startup check box. For Default, select one of the following: NextGen: Select this button if NextGen Mail is used most often. Outlook: Select this button if Outlook Mail is used most often. To save changes and close the window, select OK. Log out and then log back in to NextGen® Enterprise PM for the changes to take effect. Note: If the Logon to Outlook Mail at startup check box is not selected and the Outlook button is selected as the default, then your Outlook mail does not display in NextGen® Enterprise PM. NextGen Mail will be used as the default in this situation. Send a Mail Message to NextGen and Outlook Users You can send a mail message to both NextGen users and Outlook use

Help Guide for NextGen® Enterprise PM 8

NextGen® Email

You can view email statistics for the current user. The statistics shown are Real-Time and are updated when the Advisor window is refreshed. NextGen® Mail statistics include: Unread: Total NextGen Mail messages for the current user that have not yet been read Pending Action: Total NextGen Mail messages for the current user that have an appointment in Pending status linked to the mail Note: Select the Unread link to access the NextGen Mailbox window. Parent topic: Sections Displayed on the Advisor

Help Guide for NextGen® Enterprise PM 8

Manage a NextGen Mail Message

You can view received and sent messages, create new messages, and add recipients for message delivery through NextGen Mail in NextGen® Enterprise PM. Open NextGen® Enterprise PM. Do one of the following: From the main toolbar, select the Mailbox Null From the status bar at the bottom of the window, double-click the MailNull icon. Select Tasks > Advisor and then from the NextGen Email section, select the Unread link. The NextGen Mailbox window appears. NextGen Mailbox window Do one of the following: From the main toolbar, select the Mailbox Null From the status bar at the bottom of the window, double-click the MailNull icon. Select Tasks > Advisor and then from the NextGen Email section, select the Unread link. The NextGen Mailbox window appears. NextGen Mailbox window To open a mail message, in the NextGen Mail section, select Inbox, and then do one of the following: Double-click the message to be opened. Highlight the message to be opened, and then select the Open Message"" button on

Help Guide for NextGen® Enterprise PM 8

NextGen Mail

NextGen® Enterprise PM includes a mail feature that enables you to send messages to, and receive messages from, other users in the practice. If your practice normally uses Outlook® for email, users can integrate their Outlook mail with their NextGen Mail so they have access to both in NextGen® Enterprise PM. For more information, see Integrate Outlook Mail with NextGen Mail. Notifications for New NextGen Mail Messages Access and View NextGen Mail You can access and view NextGen Mail. Create a New NextGen Mail Message You can create a new NextGen Mail message. Respond to a NextGen Mail Linked to an Appointment You can respond a user with a confirmation in an email message. Attach a Chart Note to NextGen Mail A chart note can be attached to a NextGen Mail message and sent to the other users. Attach an Encounter Note to NextGen Mail An encounter note can be attached to a NextGen Mail message and sent to other users. Send a Message to Users, Security Groups or Distribution Lists When a Sec

Help Guide for NextGen® Enterprise PM 8

Respond to an Appointment Modification Request Through NextGen Mail

If another user links an appointment to a NextGen mail message and sends it to you with a pending action, such as a request to reschedule or cancel the appointment, you can respond with a confirmation message. This confirmation informs the requesting user that you have received the request and taken the appropriate action. An appointment attached to a NextGen mail message is marked as pending and displayed in italicized text in the Appointment Book. The appointment remains in pending status until the requested action is completed and a confirmation message is sent. Open NextGen® Enterprise PM. Do one of the following: From the main toolbar, select the Mailbox Null From the status bar at the bottom of the window, double-click the MailNull icon. Select Tasks > Advisor and then from the NextGen Email section, select the Unread link. The NextGen Mailbox window appears. NextGen Mailbox window Do one of the following: From the main toolbar, select the Mailbox Null From the status bar at the

Notifications for New NextGen Mail Messages

Recommendations

Access and View NextGen Mail

Integrate Outlook Mail with NextGen Mail

NextGen® Email

Manage a NextGen Mail Message

NextGen Mail

Respond to an Appointment Modification Request Through NextGen Mail

Notifications for New NextGen Mail Messages

Access and View NextGen Mail

Integrate Outlook Mail with NextGen Mail

NextGen® Email

Manage a NextGen Mail Message

NextGen Mail

Respond to an Appointment Modification Request Through NextGen Mail