NextGen Knowledge Center

Update the Virtual Hardware

You can use the VMware vSphere® client to update the virtual hardware on a Virtual Mirth® Appliance.

To ensure compatibility for all customers, the Virtual Mirth® Appliance by NextGen Healthcare ships with an old virtual hardware version. You can update the virtual hardware at any time; the process is easy and safe. To update your virtual hardware, perform the following steps in the VMware vSphere® client.

  1. Open the VMware vSphere® client.
  2. Turn off the virtual machine (VM).
  3. Right-click a VM, and then select Upgrade Virtual Hardware.
  4. Select Yes.
    The software upgrades the virtual hardware to the latest supported version.
  5. Turn on the VM.