View a Group's Deactivated Users
You can view all users who have been deactivated from a specific group.
Select the group whose deactivated users you want to view.
Right-click the group, then on the
General
tab, select the
View Deactivated
check box.
The list of all users deactivated from the selected group displays.
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System Administrator Help
Delete a Group
You can delete any existing group. However, you must first remove all users associated with a group before you can delete that group. See Remove a User from a Group for more information. Previously deleted users are still associated with a user group. You can view these users by selecting the View Deleted check box on the General tab in the group details. Deleted groups are permanently deleted and cannot be restored. Right-click the user group you want to delete, then select Delete. You can also select Edit the menu, and then select Delete. If there are members in the group, a message warns you that you must first remove all the members before you can delete the group. Select OK, and then remove all users associated with the group. See Remove a User from a Group for details. Then, repeat Step 1. A message displays so you can confirm that you want to delete the group. Select Yes. The System Administrator application deletes the selected group and updates the window. Parent topic: Groups
System Administrator Help
Remove a User from a Group
Before removing a user from a group, make sure that the user is assigned to at least one other group. A user must be assigned to at least one group at all times. Note: You cannot remove a user from all groups when multiple users are updating group membership at the same time. To remove a user, select either the group you want to remove the user from or select the user you want to remove. If you... Then... Select the group In the Members/Non-Members list on the General tab, clear the check box next to the user's name. Select the user In the Members box on the General tab, clear the check box next to the group's name. Select Save. Parent topic: Remove and Delete Users
System Administrator Help
Deactivate a User
Deactivating a user removes the user from all groups that he or she is a member of. There are three methods for deactivating users: You can manually deactivate users. Users become automatically deactivated after a specified number of failed login attempts. For more information about the settings, see Restrict Unsuccessful Login Attempts. Users become automatically deactivated when he or she has not logged onto any of the NextGen applications in a specified period of time. For information about setting the deactivate period, see Inactive User Options section in Password Requirements. To manually deactivate a user, Select the user you want to deactivate, right-click the user, then select Deactivate. From the main menu, select Edit, then select Deactivate A message warns you that if you deactivate the user, the user is also deactivated in all other user groups that he or she is assigned to. Select Yes. The user is removed from all groups that he or she is a member of within all the <Compa
System Administrator Help
Remove the last user from a practice
When a user is being removed from a practice they must first be removed from all user workgroups for which they belong in the practice. This must happen when the following exists: The user is not the only member of any workgroup in the practice. The user is the only member of one or more workgroups in the practice. The user is the only member of any workgroup in the practice To verify the user is the only member in the workgroup, do one of the following: If you... Then... Select the group In the Members/Non-Members list on the General tab, verify that the user is the only name checked in the group. Select the user In the Members box on the General tab, verify the user is the only name check in the group. Check only one user for the workgroup if there are other members assigned to the workgroup. Select Save. The user is the only member of one or more workgroups in the practice and needs to be removed Verify the user is the only member of more than workgroup by using the steps above to c
System Administrator Help
Remove and Delete Users
You can remove or deactivate a user, but you cannot permanently remove users from the system. Removing a user means removing the user from one group while he or she remains a member of at least one other group. Deactivating a user means removing the user from all groups, practices, and enterprises. You can still view deactivated users and restore them to the groups they were last assigned to. Remove a User from a Group Deactivate a User Reassigning Pending PAQ Items and Tasks of Deactivated Users You can reassign the pending PAQ items and tasks of deactivated users to other users. Remove the last user from a practice View a Group's Deactivated Users You can view all the users who have been deactivated from a specific group. Parent topic: Organizing Your Internal Structure
System Administrator Help
Restore a Manually Deactivated User
You can restore a manually deactivated user. Restored users return to the groups that they were originally assigned to. From the Deactivated Users bin, select a user to restore. When you select the user, the text "User was manually deactivated" displays in red at the top of the user information. Right-click the user, then select Restore. The user is restored and assigned to all of the groups he or she was assigned to before the user was deactivated. Parent topic: Organizing Your Internal Structure