NextGen Knowledge Center

Delete a Group

You can delete any existing group. However, you must first remove all users associated with a group before you can delete that group. See Remove a User from a Group for more information. Previously deleted users are still associated with a user group. You can view these users by selecting the View Deleted check box on the General tab in the group details. Deleted groups are permanently deleted and cannot be restored.

  1. Right-click the user group you want to delete, then select Delete.
  2. You can also select Edit the menu, and then select Delete.

  3. If there are members in the group, a message warns you that you must first remove all the members before you can delete the group.

  4. Select OK, and then remove all users associated with the group. See Remove a User from a Group for details.
  5. Then, repeat Step 1.
    A message displays so you can confirm that you want to delete the group.

  6. Select Yes.
    The System Administrator application deletes the selected group and updates the window.