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You must verify that you have the following operation rights in System Administrator:
| Operation Rights | Purpose | 
|---|---|
| NextGen® Enterprise EHR Documents - Export | Enables the export of NextGen® Enterprise EHR documents from one NextGen Healthcare database to another. | 
| NextGen® Enterprise EHR Documents - Import | Enables you to import NextGen® Enterprise EHR documents into a NextGen® Enterprise database from another NextGen® Enterprise database. | 
| NextGen® Adaptive Content Engine Upgrade Utility | Enables the access and operation of the utility. If this permission is not set, an error message displays when you attempt to run the utility. | 
For detailed information about the KBM Upgrade Utility, download the NextGen® Adaptive Content Engine Upgrade Utility Guide from the NextGen Healthcare Success Community.