Email Notifications for Messages Stuck in the Outgoing Audit Message Queue

System Administrator Help

Set Up Advanced Auditing

Before you begin Before you set up advanced auditing feature, make sure that the appropriate group and users have the proper rights and permissions set. You can setup the advanced auditing features to include the events to be audited as per your requirement. From the System Administrator, select View > Advanced Audit Setup. The Advanced Audit Setup window opens. Select the Enable Advanced Auditing check box (if required). Note: Starting with NextGen® Enterprise application, 5.9.2020.1 release onwards, advanced auditing is a required module. Values for Server Name list and Distribute Load evenly are set automatically by the Service Manager and should not be changed. Advanced auditing and audit events are also enabled automatically. Select the Events Setup tab. Expand the Enterprise and Practice to display audit categories. Expand a category to display the available options. Select the check box next to each option you want to audit. Note: You can select an Enterprise, Practice or Catego

System Administrator Help

Advanced Auditing

Advanced auditing tracks events across all NextGen applications. You can access the setup for Advanced Auditing in NextGen® Enterprise EHR, NextGen® Enterprise PM, NextGen® Document Management, and the System Administrator application. Note: You must first install Advanced Audit. For more information, go to NextGen Healthcare Success Community and download the latest Advanced Auditing Installation Guide for NextGen Enterprise. Set Up Advanced Auditing You can set up the advanced auditing feature in System Administrator. Email Notifications for Messages Stuck in the Outgoing Audit Message Queue In the Audit Report Tool, audit messages can sometimes get stuck in the outgoing message queue. To send notifications of such messages to concerned individuals, you can enable and configure the email notification feature in the System Administrator application. The email notification feature is disabled by default. Auditing in System Administrator The activities done on the fields in the System A

NextGen® Document Management User Guide,

Select Event Tracking with Advanced Auditing

Advanced auditing tracks the events across all NextGen® Enterprise applications. You can access the setup for Advance Auditing in the NextGen® Enterprise EHR, NextGen® Enterprise PM, NextGen® Document Management, and System Administrator. Open NextGen® Document Management. On the toolbar, select Admin, and then select Advanced Audit Setup. The Advanced Audit Setup window opens with the Events Setup tab displaying the current enterprise name. Advanced Audit Setup window Select which events to track by doing one of the following: To track all events within an enterprise, select the enterprise name checkbox. To track all events within a practice, expand the enterprise name, and then select the practice name checkbox. To track specific events, expand the enterprise and then practice, then select the event options that you want to audit. Select OK. Parent topic: Configure NextGen Document Management

Help Guide for NextGen® Enterprise PM 8

Admin Menu

The options in the Admin menu may require specific user rights and permissions that are only available to the System Administrator. Note: Check with your System Administrator before making any changes to the settings. Tools Option Function Advanced Audit Setup To select items for the Advanced Audit Report Tool. For more information, go to the NextGen Healthcare Success Community and download the latest Audit Report Tool User Guide forNextGen®Enterprise. Preferences To configure certain windows at the enterprise and practice levels for the following options: Enterprise Practice Significant Events User - General, Locations, SchedulingFor more information on configuring preferences at the enterprise and practice levels go to NextGen Healthcare Success Community and download the latest File Maintenance Preferences Guide forNextGen®Enterprise . Scheduling Admin To set up the following: Your resources and classes The type of events and event chains that can be scheduled Categories Templates

NextGen® Enterprise EHR Help

Define Order Result Notifications

The Order Results Notifications master file provides a complete list of users to be notified of test results from a particular external lab system. To define Order result notifications: From the application launcher, select File Maintenance > Master Files > System > Order Result Notifications. The Order Result Notifications List window opens. From the List access box, do one of the following: To add a new item, select Open Menu , and then select New. To modify an item, select the item in the list, select Open Menu , and then select Open. You can also double-click the item to open it. The Add Order Test Results Notification Information window opens. Enter the notification information. To add a user to be notified, select Add. The Address Book window opens. Under Show Users From, select the practice from which you want to select users. Under Available Users and Groups, select the users or groups you want to have notified of test results. The available Users list displays every user in th

Help Guide for NextGen® Enterprise PM 8

Notifications for New NextGen Mail Messages

After logging in to NextGen® Enterprise PM, if you have new unread mail messages, the following prompt appears: You have [n] unread NextGen mail message(s). Do you want to read your new mail now? Do one of the following: To review unread messages, select Yes. The NextGen Mailbox window appears. To close the prompt without reviewing unread messages, select No. If you receive new mail while you are logged in to NextGen® Enterprise PM, a Mail icon appears in the status bar at the bottom of the screen. In addition, the NextGen Email section on the Advisor window updates to display the current number of unread messages. Parent topic: NextGen Mail

Email Notifications for Messages Stuck in the Outgoing Audit Message Queue

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