Update Profiles, Preferences, and Security Details in NextGen® PxP Portal

Patient Experience Help

Activate NextGen® PxP Portal Account

When a patient visits a practice, the practice creates a patient account in NextGen® Enterprise EHR or NextGen® Enterprise PM and sends the enrollment invitation to the patient's registered email. If the mobile number is available, the invitation is also sent through a text message. The patient must activate the NextGen® PxP Portal account to access their health records and communicate with their practice. From the NextGen® PxP Portal enrollment email or text message you received, select Sign Up or copy and paste the URL into your browser.A verification page opens. Enter your ZIP code and date of birth, and then select Continue.The Create Security Details page opens. Account security information page Enter the details and then select Verify.The Verify Multi-Factor Authentication page opens. Enter the verification code you received from the email or text message, and then select Verify.The NextGen® PxP Portal account is activated and the NextGen® PxP Portal home page opens. Select Conti

Patient Experience Help

Manage Pharmacies

Open NextGen® PxP Portal, and then from the dashboard or the left pane, select Medications. The Medication page opens displaying the active and inactive medications. Medications page Select Rx request. The Rx Request page opens. Select the location and provider, and then select Continue. The Select a pharmacy page opens. Select Add a pharmacy. The Add a pharmacy page opens. Add a Pharmacy Note: The Add your pharmacy option is not available for NextGen® Enterprise 6.2021.1 and earlier versions. Do one of the following: Select Suggested pharmacy, select the desired pharmacy name from the pharmacy list, and then select Save & Continue. Select Add your pharmacy, enter the pharmacy details in the form, and then select Save & Continue. The Rx Request page opens displaying the added pharmacies. To edit a pharmacy, select . Provider suggested pharmacies cannot be edited. To delete a pharmacy, select . To set a pharmacy as preferred pharmacy, select . Note: If the preferred pharmacy is edited i

Patient Experience Help

Find and Change Ownership of No Longer Dependent Accounts

Log on to the NextGen® PxP Portal. On the Family Management tab, select Age-out Report. For Status, select the Dependents option. In Decision making capacity, select the necessary option to view patients of respective decision-making capacity. Note: You cannot change the account ownership for patients who lack decision-making abilities. In DOB before, select the date of birth, and then select Search. The patient records that match your search criteria appear. Age-out Report page with search results Select Age-out corresponding to the patient name. The guardian receives an email indicating that their account is no longer linked to their dependent's account. The dependent's email address automatically changes to aged-out@nextgen.com. If the updated email is accepted in ReviewQ of the PxP Portal Integration Tool, the patient's email address changes to aged-out@nextgen.com in the patient's demographics in NextGen® Enterprise EHR and NextGen® Enterprise PM If the Auto Invites for Patients o

Patient Experience Help

Update Patient Demographics Data in NextGen® Enterprise EHR

You can review patient demographic updates that are generated through NextGen® PxP Portal or the NextGen® Patient Engage workflow. You can then accept and reconcile the patient information updates to NextGen® Enterprise EHR. In PxP Portal Integration Tool, select ReviewQ, ReviewQ icon on the side toolbar. The ReviewQ page opens displaying the updated patient records. To search for an update record, enter one or more of the search criteria, and then select Search. The updated records appear. In the Update Type column, select Demographics Demographics icon for the record you want to review. The Demographics tab opens, displaying the demographic updates for the selected patient. You can also select the Insurance or Health Data tab to view the respective updates. Image of the Demographics tab on the ReviewQ window. Note: In the Accept Change column, a check box appears only for the rows where the EHR Data and Platform Data information (including blanks) varies. Verify the patient informati

Patient Experience Help

Update Health Data in NextGen® Enterprise EHR

You can verify the patients' online health forms that are completed and submitted through NextGen® PxP Portal and NextGen® Patient Engage and then update the data in NextGen® Enterprise EHR. Important: Comments reviewed in PxP Portal Integration Tool are not automatically updated to NextGen® Enterprise EHR. You must add the comments manually to the patient's chart. In PxP Portal Integration Tool, select ReviewQ, ReviewQ icon on the side toolbar. The ReviewQ page opens displaying the updated patient records. To search for an update record, enter one or more of the search criteria, and then select Search. The updated records appear. In the Update Type column, select Health Data Health Data icon for the record you want to review. The Health Data tab opens displaying the health data updates for the selected patient. You can also select Insurance or Demographics tab to view the respective updates. Health Data tab Important: The categories of updated patient information that appear on the He

NextGen® Mobile Help

Select the Patient Prescription Plan

You can view and update the patient eligibility plan to accommodate insurance and pharmacy benefits in the prescribing workflow to improve accuracy and patient care. Before you begin In System Administrator NextGen Preferences, you must set the Perform Eligibility Upon Opening Medications or Perform Eligibility Upon Opening New Encounter options to TRUE. You must also turn on eligibility service level permissions on NextGen® Enterprise EHR. For more information on ePrescribing settings, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide forNextGen®Enterprise. You can select a patient's prescription plan to view the medications covered by the patient's insurance. Open NextGen® Mobile. Open the Patient Chart view for your patient. Select Today's Visit. Note: You must select an unlocked encounter or create an encounter. In NextGen® Mobile, the Medications module is available for NextGen® Enterprise EHR 6.2021.1 and later versions. Select the ope

Update Profiles, Preferences, and Security Details in NextGen® PxP Portal

Recommendations

Activate NextGen® PxP Portal Account

Manage Pharmacies

Find and Change Ownership of No Longer Dependent Accounts

Update Patient Demographics Data in NextGen® Enterprise EHR

Update Health Data in NextGen® Enterprise EHR

Select the Patient Prescription Plan

Activate NextGen® PxP Portal Account

Manage Pharmacies

Find and Change Ownership of No Longer Dependent Accounts

Update Patient Demographics Data in NextGen® Enterprise EHR

Update Health Data in NextGen® Enterprise EHR

Select the Patient Prescription Plan