Patients can view the list of active and inactive medications on the
Medications page. Inactive medications older than 90 days do not appear. Patients can select active medications from
Medication list and inactive medications from the
Add inactive medications list, and submit medication renewal requests.
Note: Patients can renew inactive medications only if on the Prescription Renewal page in Site Generator, Include Inactive Medications is turned-on for their practice.
The practice reserves the right to accept or deny a patient's medication renewal request. The practice contacts the patient to explain the reason if they are denying the request.
Patients can view the previous renewal requests on the Sent tab in the Messages page.
