In Site Generator for Appointment Request though 'Accept' combination is present, the patient can not neglect location and provider selection. The UI is designed to see location map with providers to select.
Note: The Appointment Request solution cannot be manipulated to not require a location and provider combination.
Locations accepted for the appointment requests configured in Site Generator require that location to be assigned to the practice in NextGen File Maintenance.
To assign location to the practice in NextGen File Maintenance, do the following:
- Log on to NextGen File Maintenance.
- Under the Master Files list, click System.
- On the Master Files - System page, click Locations.
- Select the configured location from the locations list.
- On the Location Default tab, click Practices dropdown list.
- Select the associated practice check box from the list that is configured to accept appointment requests for NextGen® PxP Portal.
Note: If location is not associated with the practice, inbound appointment request does not make it to the inbox in NextGen® PxP Portal Inbox.