Prescription request does not provide an option to granularly control what locations show for a designated provider in dropdown menus. Prescription request solution uses the user’s locations assigned in Manage Locations for Users to determine how to show provider in dropdown menus when the provider is configured to accept refills in Manage Solutions for Users.
Site Generator setup when one provider is configured for a location and the provider accepts prescription renewals.
Patient view for Rx Request in NextGen® PxP Portal - If the location selected by patient only has one provider associated, in
NextGen® PxP Portal patient is not required to choose provider after the location selection but the provider selected is shown in the confirmation screen.
Note: Some solutions are designed to operate a specific way based on design. If the solution does not meet the clients need, practice should consider inactivating the solution. Work-arounds can be considered but patient experience may be impacted.
