NextGen Knowledge Center

Configure Routing Rules for ReviewQ Notification

You can configure routing rules to notify users when an update is available in ReviewQ for approval. Currently notifications can be configured only for insurance updates.

  1. In PxP Portal Integration Tool, select Message Routing, .
    The Message Routing page opens.
    Message Routing page

  2. To view the routing rules configured for a particular provider and location, select the location and provider, and then select Search.
  3. Select the ReviewQ Notification tab.
  4. For Set Default User, select a routing user type and routing name.
    ReviewQ notifications are routed to this user or group if no routing rules are configured.
  5. Select Save.
  6. Select Add Group to add a routing rule.
    A new row is added.

  7. Select Message Type, Section, Location and Provider you are setting the route for.
  8. Select Save.
  9. To add a route for a group, select the Add Route icon.
    A new row is added.

  10. Select the routing type and name from the respective lists, and then select SaveSave icon
    The route ID for the selected routing name appears.
Configure Routing Rules for ReviewQ Notification