Change Access Rights of Trusted Representatives

Patient Experience Help

Invite Trusted Representatives

Open NextGen® PxP Portal, and then select Account. The Account page opens. Account page Select Invite New. The Health information authorization page opens. Health information authorization page Select Continue. The Invite Trusted Representative page opens. Invite Trusted Representative page In the Account Details section, enter the details of the trusted representative. In the Manage Access section, select the level of access for the trusted representative. Select one of the following permissions for the trusted representative. View and perform actions provides complete access to all modules. View only provides view-only access to all modules. Manage access per category access to selected modules. Note: The modules configured for the practice on the Manage Your Online Solutions page in Site Generator appear when you select Manage access per category. Manage Access page Select Send Invitation. The email invitation to create a NextGen® PxP Portal account is sent to the trusted representa

Patient Experience Help

Enroll as a Trusted Representative

Before you begin The trusted representative must have received an invitation from an adult patient. In the invitation email, select Sign Up!. The Please Identify the Patient page opens. Patient verification page Enter the zip code and date of birth of the patient, and then select Continue. The Welcome! page opens. Do one of the following: If the trusted representative already has a NextGen® PxP Portal account, enter the username, password, relationship with the patient, and then select Enter Portal. If the trusted representative does not have a NextGen® PxP Portal account: Enter the first name, last name, email address, relationship with the patient, and then select Continue. The Create Security Details window opens. Account security information page Enter values in the fields and select Enter Portal. The Trusted representative NextGen® PxP Portal account is created and you are logged on to NextGen® PxP Portal automatically on behalf of the patient who invited you. Parent topic: Truste

Patient Experience Help

Trusted Representatives for a Patient

A trusted representative is a person assigned to view the health information and act on behalf of an adult patient in NextGen® PxP Portal. The patient must send an email invitation to the assigned representative to create a trusted representative account. The patient initiates the access and monitors the trusted representative's account completely. A trusted representative can do the following: View the messages of the patient. Create an Ask a Question category. Reply to messages from the practice on behalf of the patient. View the health record data of the patient. Invite Trusted Representatives An adult patient can send an invitation to a representative to create an account as a trusted representative in NextGen® PxP Portal. Enroll as a Trusted Representative A patient or person invited by an adult patient can enroll as a trusted representative in NextGen® PxP Portal. Change Access Rights of Trusted Representatives Patients can modify the access rights of their trusted representative

Patient Experience Help

Invite a Trusted Representative

Before you begin The modules for a practice must be activated on the Manage Your Online Solutions page in Site Generator. By default, a trusted representative receives complete access to the patient's NextGen® PxP Portal account. You can specify the active modules for a practice that can be accessed by a trusted representative. Log on to Practice Portal. To open the Patient Dashboard page, search for and select a patient. In the Family Management section, select Invite New.The Family Management section provides a list of trusted representatives, as well as options to unlink each one or send a password reset The Invite Trusted Representative page opens. The Invite Trusted Representative page prompts you to enter contact information and manage access for the representative Enter the first name, last name, email, mobile number, and relationship of the trusted representative. In the Manage Access section, select one of the following access types for the trusted representative: View and per

Patient Experience Help

Configuring Trusted Representatives for a Patient

To verify the linked dependent and trusted representatives for a patient's NextGen® PxP Portal account, you can use the Family Management section on the Patient Dashboard. You can also configure the access rights for trusted representatives on behalf of the patient. For more information on linked accounts, go to NextGen Healthcare Success Community, and download the latest Linked Accounts Solution Workflow User Guide for NextGen® PxP Portal. Invite a Trusted Representative You can invite a trusted representative or a guardian for a patient to manage their NextGen® PxP Portal account. Edit Access Rights for a Trusted Representative You can edit the access rights for a trusted representative of a patient. Parent topic: Viewing and Updating Patient Information See also View Age-out Report

Patient Experience Help

Edit Access Rights for a Trusted Representative

Log on to Practice Portal. To open the Patient Dashboard page, search for and select a patient. In the Family Management section, select Edit Access beside the trusted representative that you want to edit.The Family Management section includes an Edit Access link for each representative The Manage Access page opens. Select one of the following permissions for the trusted representative: View and perform actions. For complete access to all modules. Manage access per category. For access to selected modules. View only. For view-only access to all modules. If you select this option, the modules available to the practice on the Manage Your Online Solutions page in Site Generator are displayed. The Manage Access section enables you to control overall access or access to specific categories Select Update. Parent topic: Configuring Trusted Representatives for a Patient

Change Access Rights of Trusted Representatives

Recommendations

Invite Trusted Representatives

Enroll as a Trusted Representative

Trusted Representatives for a Patient

Invite a Trusted Representative

Configuring Trusted Representatives for a Patient

Edit Access Rights for a Trusted Representative

Invite Trusted Representatives

Enroll as a Trusted Representative

Trusted Representatives for a Patient

Invite a Trusted Representative

Configuring Trusted Representatives for a Patient

Edit Access Rights for a Trusted Representative