Make an Encounter Correction
The green checkmarks next to the steps aid you in tracking the correction process.
- In the Step 1 text field, type what is wrong with the encounter that needs to be corrected. Be very specific about what needs to be corrected and what is wrong in the documentation.
- Select the Add to Grid button to add your Step 1 field entry to the grid. You can add multiple corrections that may be needed on a single encounter.
- Select the correction that you added to the grid.
- After the actions under Step 2 have been taken, select the appropriate checkboxes under the Step 2 header.
- Select Task to Therapist, select recipients, and then select Task to send the task.
- Make the necessary corrections on the template where the incorrect data is.
- After the chart has been corrected, under Step 3, select the Please refer to field, and then select the part of the encounter that is being corrected.
- In the FOR OFFICE USE ONLY - Correction Summary field, enter which section of the template the error is located in and the steps taken to resolve the issue.
- Select Update Grid.
- Select the Provider Reviewed checkbox.
The user’s name enters the signoff field, with a date and time stamp.