NextGen Knowledge Center

Case Inactivity Worklog

The Case Inactivity Worklog (“Inactive Worklog”) shows patients’ cases for whom the following are true:

  • The patient has not been in for a billable visit in the past [x] days.
  • The patient’s last visit was not a Discharge, and the case does not have a status of “closed”.

Use the options to filter the data in the grid.

Inactive Worklog grid

You can select a patient from the grid, and then select the Launch Chart tab in the workflow bar to open that patient’s chart.