- On the NextGen® Enterprise PM main toolbar, select the Mailbox button.
- From the list in the upper-right corner of the window, select Patient Portal.
Important: The Patient Portal option does not appear in the list if your NextGen® PxP Portal license is not available or has expired.
A list of patient portal folders appears in the left pane. A list of messages appears in the right pane.
- Select the New Message
button. .
The Patient Portal Message window opens.
- Complete your message as required.
- From the Message menu, select Save Draft.
You can find the saved messages under the Communications category, in the Drafts folder.
