NextGen Knowledge Center

Delegates for Out of Office User

If the NextGen® PxP Portal option is selected for a delegate of an out of office user, the delegate can perform the following on behalf of the out-of-office user:
  • View and manage messages of the out-of-office user.
  • If you are a delegate for an out-of-office user who is part of a routing policy, you can log on as the delegate and accept, release, and reassign messages from the inbox of the out-of-office user. When you accept a message as a delegate, you become the owner of the message, and not the out-of-office user.

For more information about assigning delegates and logging on to NextGen® Enterprise as delegates, go to NextGen Healthcare Success Community and download the latest Workflow Module Guide for NextGen® Enterprise EHR.

Delegates for Out of Office User