NextGen Knowledge Center

Send Prescription to a Pharmacy

When adding, refilling, or renewing a medication, you are prompted to provide pharmacy information for the patient. If the patient has one or more default pharmacies defined, you can select a pharmacy from the list of available pharmacies. If the patient does not have a default pharmacy or needs to have the prescription sent to a different pharmacy, you can perform a pharmacy search.
  1. Open NextGen® Mobile.
  2. Select a medication for the patient.
    The RxDetails view opens.
  3. Fill the required fields, and select Save.
    If the DUR Alert view opens, select Reason to select a reason to allow the medication, and select Allow.
    DUR alert view

    The Send eRx view opens.
    Pharmacy search

  4. To search for a pharmacy, do the following:
    1. Select Search.
      The Search section opens.
    2. Fill the fields with the appropriate information.
    3. Select Search.
      The search results appear.
    4. To select a pharmacy, locate the appropriate pharmacy from the search results list, and select eRx.
    The RxReview view opens for non-controlled substances (CS) medications and the RxVerification view opens for the cs medications.
    RxReview view

  5. To send the non CS medication prescription to the selected pharmacy, select Send in Rx Review.
    A message appears stating that the medication is succesfully sent. The medication completion icon appears on the Schedule view.
  6. To send the CS medication prescription to the selected pharmacy, use either of the following authentication methods.
    • Symantec™ VIP Token
    • IdenTrust Mobile Authentication Service (MAS)