NextGen Knowledge Center

Authenticate Medication using Symantec VIP Token

Before you begin

You must ensure the following:
  • The ePCS authentication method is set up in universal and user preferences in System Administrator. EPCS Authentication Method for ePrescribing must be set as Symantec.
  • The Symantec VIP application is installed on your device.
You can use Symantec VIP token authentication method to perform authentication while prescribing controlled substances (CS) medication.
  1. In NextGen® Mobile, open the RxVerification view for a CS medication.
    Rx Verification view

  2. To authenticate your CS prescription, enter your password in the NextGen section.
    Symantec authentication view

    After you enter password, the Verify button is made available.
  3. Select Verify.
    If you enter a wrong authentication password, a message appears stating that the credentials are invalid.
    NextGen® Mobile verifies the password, and enables Verify & Send in the Symantec VIP Token section and displays a token ID in the VIP Access view in the Symantec VIP application.
    VIP Access view

  4. In the Symantec VIP Token field, enter the token you receive from the VIP Access view, and select Verify & Send.
    On successful authentication, a message appears stating that medication is sent successfully. You can select OK to close the message.