NextGen Knowledge Center

Enter VIP Two-Factor Authentication Credentials for ePCS

If your ePCS authentication is set up for Symantec VIP, on the Send Prescription window, the Authentication Required to Sign Controlled Substances section displays the Symantec VIP logo and authentication fields. Your NextGen Healthcare user name appears in the Username field.
Authentication Required to Sign Controlled Substances

  1. Enter your NextGen Healthcare password and then enter your Symantec VIP one-time token code.
    The Authenticate button becomes available.
  2. Select Authenticate before the current token code expires.
    After your identity has been authenticated, the Send button becomes available to submit the prescription electronically.
    Authentication Required to Sign Controlled Substances