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Select a Clinic
Open
NextGen® Mobile
Cloud Portal.
Select
Clinic
.
The list of available clinics appear.
Search for and select a clinic you want to work with.
The clinic data is loaded in
NextGen® Mobile
Cloud Portal.
Optional:
To download direct to desktop application, select
NextGen D2D
.
For more information on
NextGen D2D
, go to
NextGen Healthcare Success Community
, and download the latest
NextGen®Mobile Solutions iOS User Guide
.
The application is downloaded to your computer.
Select a Clinic
NextGen® Mobile Help
View the Release Documentation
Open NextGen® Mobile Cloud Portal. After upgrading, when you open NextGen® Mobile Cloud Portal, the What's New window opens automatically displaying the new features documentation. Note: You can select Do not display until the next release to view the window until the next release. To view the previous release documentation, you must visit NextGen Healthcare Success Community. Optional: To open the new features window manually, select What's New. Select the corresponding link to download and view the document. To view the user guides and release notes, select Notes & Guides. The NextGen Mobile Solutions Release Notes and User Guides window opens where you can view the user guides and release notes. To report the technical issues, select Contact Support. The support team view opens displaying the different options to contact the NextGen® Mobile support team, and create issues in NextGen Healthcare Success Community. Parent topic: Requirements for Using NextGen Mobile Cloud Portal
NextGen® Mobile Help
Set Up Your Profile
You can configure your account profile settings, including personal information, password management, enrollment notifications, and dashboard preferences, in My Profile. Open NextGen® Mobile Cloud Portal. Select your username.My Profile opens. In Manage Your Profile, enter the necessary information. You can select Default Tab to automatically open the specified tab when you open NextGen® Mobile Cloud Portal. In Manage Your Password, enter and confirm your password. To view the job activity for dictating providers in your clinic on the dashboard, in Dashboard Configuration, select the Select All checkbox or choose from the Select Providers list. To receive enrollment notifications, in Manage Your Enrollment, select the necessary checkboxes, and then select Update Changes. Parent topic: Requirements for Using NextGen Mobile Cloud Portal
NextGen® Mobile Help
Select a Clinic
Open NextGen® Mobile Cloud Portal. Select Clinic. The list of available clinics appear. Search for and select a clinic you want to work with. The clinic data is loaded in NextGen® Mobile Cloud Portal. Optional: To download direct to desktop application, select NextGen D2D. For more information on NextGen D2D, go to NextGen Healthcare Success Community, and download the latest NextGen®Mobile Solutions iOS User Guide. The application is downloaded to your computer. Parent topic: Requirements for Using NextGen Mobile Cloud Portal
NextGen® Mobile Help
Requirements for Using NextGen® Mobile Cloud Portal
NextGen® Mobile Cloud Portal supports and tracks the usage of NextGen® Mobile. You can manage the clinic jobs, users, and other resources contained in the NextGen® Mobile deployment. You can also monitor and report on-job activity, and send messages to communicate with other NextGen® Mobile users. You can use the current and previous versions of the following browsers to work with NextGen® Mobile Cloud Portal: Microsoft® Edge Mozilla® Firefox Apple® Safari Google® Chrome Note: You can view the supported browsers on the logon page by selecting the Browser Requirements. Browser requirements on logon page Log on to the NextGen Mobile Cloud Portal You can log on to NextGen® Mobile Cloud Portal with two-factor authentication. View the Release Documentation You can view the latest user guides and release notes in NextGen Mobile Cloud Portal. Select a Clinic You can select and work with your clinic on NextGen® Mobile Cloud Portal. Set Up Your Profile You can update your profile, password, and
NextGen® Mobile Help
Requirements for Using NextGen® Mobile Cloud Portal
NextGen® Mobile Cloud Portal supports and tracks the usage of NextGen® Mobile. You can manage the clinic jobs, users, and other resources contained in the NextGen® Mobile deployment. You can also monitor and report on-job activity, and send messages to communicate with other NextGen® Mobile users. You can use the current and previous versions of the following browsers to work with NextGen® Mobile Cloud Portal: Microsoft® Edge Mozilla® Firefox Apple® Safari Google® Chrome Note: You can view the supported browsers on the logon page by selecting the Browser Requirements. Browser requirements on logon page Log on to the NextGen Mobile Cloud Portal You can log on to NextGen® Mobile Cloud Portal with two-factor authentication. View the Release Documentation You can view the latest user guides and release notes in NextGen Mobile Cloud Portal. Select a Clinic You can select and work with your clinic on NextGen® Mobile Cloud Portal. Set Up Your Profile You can update your profile, password, and
NextGen® Mobile Help
View the Release Documentation
Open NextGen® Mobile Cloud Portal. After upgrading, when you open NextGen® Mobile Cloud Portal, the What's New window opens automatically displaying the new features documentation. Note: You can select Do not display until the next release to view the window until the next release. To view the previous release documentation, you must visit NextGen Healthcare Success Community. Optional: To open the new features window manually, select What's New. Select the corresponding link to download and view the document. To view the user guides and release notes, select Notes & Guides. The NextGen Mobile Solutions Release Notes and User Guides window opens where you can view the user guides and release notes. To report the technical issues, select Contact Support. The support team view opens displaying the different options to contact the NextGen® Mobile support team, and create issues in NextGen Healthcare Success Community. Parent topic: Requirements for Using NextGen Mobile Cloud Portal
