Requirements for Using NextGen® Mobile Cloud Portal

NextGen® Mobile Help

Set Up Your Profile

You can configure your account profile settings, including personal information, password management, enrollment notifications, and dashboard preferences, in My Profile. Open NextGen® Mobile Cloud Portal. Select your username.My Profile opens. In Manage Your Profile, enter the necessary information. You can select Default Tab to automatically open the specified tab when you open NextGen® Mobile Cloud Portal. In Manage Your Password, enter and confirm your password. To view the job activity for dictating providers in your clinic on the dashboard, in Dashboard Configuration, select the Select All checkbox or choose from the Select Providers list. To receive enrollment notifications, in Manage Your Enrollment, select the necessary checkboxes, and then select Update Changes. Parent topic: Requirements for Using NextGen Mobile Cloud Portal

NextGen® Mobile Help

View the Release Documentation

Open NextGen® Mobile Cloud Portal. After upgrading, when you open NextGen® Mobile Cloud Portal, the What's New window opens automatically displaying the new features documentation. Note: You can select Do not display until the next release to view the window until the next release. To view the previous release documentation, you must visit NextGen Healthcare Success Community. Optional: To open the new features window manually, select What's New. Select the corresponding link to download and view the document. To view the user guides and release notes, select Notes & Guides. The NextGen Mobile Solutions Release Notes and User Guides window opens where you can view the user guides and release notes. To report the technical issues, select Contact Support. The support team view opens displaying the different options to contact the NextGen® Mobile support team, and create issues in NextGen Healthcare Success Community. Parent topic: Requirements for Using NextGen Mobile Cloud Portal

NextGen® Mobile Help

Select a Clinic

Open NextGen® Mobile Cloud Portal. Select Clinic. The list of available clinics appear. Search for and select a clinic you want to work with. The clinic data is loaded in NextGen® Mobile Cloud Portal. Optional: To download direct to desktop application, select NextGen D2D. For more information on NextGen D2D, go to NextGen Healthcare Success Community, and download the latest NextGen®Mobile Solutions iOS User Guide. The application is downloaded to your computer. Parent topic: Requirements for Using NextGen Mobile Cloud Portal

NextGen® Mobile Help

Log on to the NextGen® Mobile Cloud Portal

After you set up as a NextGen® Mobile Cloud Portal user, you receive an email with username and a secure link to set up your password. After setting up the password, you can log on to the NextGen® Mobile Cloud Portal with your username and password. Two-factor authentication (2FA) is mandatory for the first log on, logging from a new browser, or a browser that is not been saved to the NextGen® Mobile Cloud Portal for cookie-based authentication. In a web browser, open the URL of the NextGen® Mobile Cloud Portal. The logon page opens. Enter your username and password, and then select Sign In. Two Factor Authentication opens. Select SMS Authentication (text message) or Email Authentication. Note: If your mobile number is not linked with your account, you must register it with the country code. NextGen® Mobile Cloud Portal sends a one-time password (OTP) as a text message or email. Two-factor authentication view Enter the six-digits activation code, and then select Verify. Note: The OTP i

NextGen® Mobile Help

Requirements for Using NextGen® Mobile Cloud Portal

NextGen® Mobile Cloud Portal supports and tracks the usage of NextGen® Mobile. You can manage the clinic jobs, users, and other resources contained in the NextGen® Mobile deployment. You can also monitor and report on-job activity, and send messages to communicate with other NextGen® Mobile users. You can use the current and previous versions of the following browsers to work with NextGen® Mobile Cloud Portal: Microsoft® Edge Mozilla® Firefox Apple® Safari Google® Chrome Note: You can view the supported browsers on the logon page by selecting the Browser Requirements. Browser requirements on logon page Log on to the NextGen Mobile Cloud Portal You can log on to NextGen® Mobile Cloud Portal with two-factor authentication. View the Release Documentation You can view the latest user guides and release notes in NextGen Mobile Cloud Portal. Select a Clinic You can select and work with your clinic on NextGen® Mobile Cloud Portal. Set Up Your Profile You can update your profile, password, and

NextGen® Mobile Help

Set Up Your Profile

You can configure your account profile settings, including personal information, password management, enrollment notifications, and dashboard preferences, in My Profile. Open NextGen® Mobile Cloud Portal. Select your username.My Profile opens. In Manage Your Profile, enter the necessary information. You can select Default Tab to automatically open the specified tab when you open NextGen® Mobile Cloud Portal. In Manage Your Password, enter and confirm your password. To view the job activity for dictating providers in your clinic on the dashboard, in Dashboard Configuration, select the Select All checkbox or choose from the Select Providers list. To receive enrollment notifications, in Manage Your Enrollment, select the necessary checkboxes, and then select Update Changes. Parent topic: Requirements for Using NextGen Mobile Cloud Portal

Requirements for Using NextGen® Mobile Cloud Portal

Recommendations

Set Up Your Profile

View the Release Documentation

Select a Clinic

Log on to the NextGen® Mobile Cloud Portal

Requirements for Using NextGen® Mobile Cloud Portal

Set Up Your Profile

Requirements for Using NextGen® Mobile Cloud Portal

Set Up Your Profile

View the Release Documentation

Select a Clinic

Log on to the NextGen® Mobile Cloud Portal

Requirements for Using NextGen® Mobile Cloud Portal

Set Up Your Profile