You can troubleshoot issues by using the log viewer in the Data Share module . As the Data Share module log files are encrypted, you can view them only using the Data Share module . If needed, you can find events by date range, level, or content.
 
 
  - On top of the Data Share pane, select Open EHR Data Share Log File 
.
   
    The 
Log Viewer window opens. 
    
    
  - Do any of the following:
   
    - To sort the data in ascending or descending order, select a column header.
 
    - To update the file, select the refresh  
 icon. 
    - To copy a selected section or the entire grid, right-click in the results.
 
    - Perform a search.
 
    - Export the results to a file.