Access Workflow Window
Open
NextGen® Enterprise EHR
.
On the top toolbar, select
Inbox
.
The
Workflow
window opens, with the
Clinical Tasking
tab open, by default.
Recommendations
Explore
Access Workflow Window
NextGen® Enterprise EHR Help
Accept eRx Refill Request from the Workflow Window
You can accept and assume responsibility for an eRx refill request task before taking another action. When NextGen® Enterprise EHR sends an eRx refill request to multiple users, a single user can accept the task and prevent other users from working on the same task. Note: For more information on Task Recipient Actions, go to NextGen Healthcare Success Community and download the latest Workflow Module Guide for NextGen® Enterprise EHR. Open NextGen® Enterprise EHR and open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. Note: In the task list, indicates a pending task. Clinical Tasking Select Accept. A check mark appears on the accepted task. Note: After you accept the refill request, Accept and Reject become unavailable. You can approve or deny the accepted refill request, and also remove or reassign the task. Parent topic: eRx Refill Requests from the Workflow Module Inbox
NextGen® Enterprise EHR Help
Approve an eRx Refill Request for a Controlled Substance from the Workflow Module
You can approve eRx refill requests for controlled substances from the Workflow module and acknowledge drug interactions. Open NextGen® Enterprise EHR and select a patient from the Patient Lookup window. Open the Workflow module. Select the Clinical Tasking tab and select a refill request for a controlled substance from the task list.The refill request details and patient information appears. Refill request information and the patient information Select Approve. Note: NextGen® Enterprise EHR automatically generates the patient’s Prescription Drug Monitoring Program (PDMP) report. You can review the report before prescribing a controlled substance. For a Level 2 substance, the refill information appears as 1 fill with no refills. For other controlled substances, the regular set of refills are available. If NextGen® Enterprise EHR detects any drug interactions, the Drug Interaction window opens, where you can review the details of the drug interactions. NextGen® Enterprise EHR displays a
NextGen® Enterprise EHR Help
Reject eRx Refill Request from the Workflow Window
You can reject responsibility for an eRx refill request task. When NextGen® Enterprise EHR sends an eRx refill request to multiple users, a single user can reject the task and prevent other users from working on the same task. Open NextGen® Enterprise EHR and open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. Note: In the task list, indicates a pending task. Clinical Tasking Select Reject. The rejected task no longer appears in the task list. Note: After you reject a task, Accept and Reject become unavailable. For more information on Task Recipient Actions, go to NextGen Healthcare Success Community and download the latest Workflow Module Guide for NextGen® Enterprise EHR. Parent topic: eRx Refill Requests from the Workflow Module Inbox
NextGen® Enterprise EHR Help
Approve an eRx Refill Request from the Workflow Module
You can approve an eRx refill request task from the Workflow module and acknowledge drug interactions. Open NextGen® Enterprise EHR and select a patient from the Patient Lookup window. Open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. The refill request details and patient information appears. Select Approve. The fill options appear. Fill options Select the number of refills to approve. If NextGen® Enterprise EHR detects any drug interactions, the Drug Interaction window opens, where you can review the details of the drug interactions. NextGen® Enterprise EHR displays an alert for inactive ingredients with the associated allergic reactions and the percentage of available formulation that contains the inactive ingredients. Select a drug interaction and select Acknowledge. You can enter a reason for the acknowledgement if necessary. An acknowledgement check mark appears for the drug interaction. Drug Interaction acknowledgement Sele
NextGen® Enterprise EHR Help
Access Workflow Window
Open NextGen® Enterprise EHR. On the top toolbar, select Inbox. The Workflow window opens, with the Clinical Tasking tab open, by default. Clinical Tasking Parent topic: eRx Refill Requests from the Workflow Module Inbox
NextGen® Enterprise EHR Help
eRx Refill Requests from the Workflow Module Inbox
A patient Inclusion or Exclusion List may restrict your access to eRX refill requests. If you are a workflow delegate for another user or provider, you may not be able to access the same refill requests as that person. If you do not have access to a patient, the message "Restricted" appears under the Patient Name, Subject, and Description columns. For more information about Inclusion and Exclusion List viewing restrictions, go to NextGen Healthcare Success Community, and download the following documents: System Administrator Guide for NextGen® Enterprise Patient Demographics Guide for NextGen® Enterprise Orders Module User Guide for NextGen® Enterprise EHR The Clinical Tasking tab on the Workflow window displays your outstanding tasks. For an eRx refill request, you can accept, reject, approve, or deny it. You can also try to resolve unmatched eRx refill requests. After you respond to a refill request on the Clinical Tasking list, it is no longer available in the Medications module; if
