NextGen Knowledge Center

Set up Billing Error Notification

You can select a user group to be notified when there is a billing error, for example, when an immunization charge fails to be processed.

  1. In File Maintenance, select System > Practices > Preferences.
    The Practices List window opens.
  2. Locate and then double-click your practice.
    The Modify Practice Information window opens.
  3. Select Preferences.
    The Practice Preferences window opens.
  4. In the Preference List, select Orders Module, and then select the All tab.
  5. Select the appropriate group in Group to Notify for Failed Charges.
  6. Select OK.