NextGen Knowledge Center

Reply to Tasks

You can reply to tasks that were assigned to you. Replying to a task creates a new task for the person who sent the original task.
  1. Select a task assigned to you.

  2. Select Reply in the toolbar.
    The task details open.

    The Subject is automatically filled in, as a response to the original task.

  3. Change any of the items within the instructions under Task Creator Actions.
  4. Do one of the following:
    • To cancel the reply, select Undo.
    • To save your changes and reply, select Send Task.
    The reply is sent as a new task to the original creator of the task or whomever was selected as the recipient.