Receive Rx Fill Notification Messages

NextGen® Enterprise EHR Help

Workflow of RxFill Indicator Change

Before you begin The provider enrolls to the RxFill and RxFill Indicator Change Retail Service Level in File Maintenance. The pharmacy sending the RxFill notifications enrolls to the Rx Fill and Rx Fill Indicator Change Retail Service Level in File Maintenance. The latest version of NextGen® Communication Services supporting RxFill is installed. The provider's high level workflow to send RxFill Indicator change XML messages to the pharmacy is discussed in this section. The provider can change the existing type of RxFill notifications received from the pharmacy. RxFill Indicator change XML message for a medication is sent to the pharmacy. Open the Medication module. Select the medication due for refill request approval. The enrolled provider checks if the medication prescription Last Audit status is eRx, Print or Fax. Note: The provider updates or saves the RxFill notifications only if both the provider and pharmacy are enrolled for the RxFill service level. If the provider does not hav

NextGen® Enterprise EHR Help

Workflow of RxFill

Before you begin The provider enrolls to the Rx Fill and Rx Fill Indicator Change Retail Service Level in File Maintenance indicating that the provider has agreed to receive RxFill notifications. The provider should add RxFill Status to their display Grid Preferences to see RxFill statuses in the Medication module. Note: RxFill notifications should be disabled for inactive medications. If the RxFill notification has not been received, then the RxFill Status is blank instead of showing No Status. The provider has the option to unenroll from the RxFill Service Level in File Maintenance The pharmacy sending the RxFill notifications enrolls to the Rx Fill and Rx Fill Indicator Change Retail Service Level in File Maintenance. The latest version of NextGen® Communication Services supporting RxFill is installed. The provider's high level workflow to send RxFill notifications received from the pharmacy to get only the relevant notifications needed for the patient. The RxFill transaction messag

NextGen® Enterprise EHR Help

View RxFill History

You can review the full history of prescription fill status notifications. The history enables you to see details about the medications the patient has picked up from the pharmacy. In the medication grid, right-click a medication, and then select RxFill History. The RxFill History window opens and displays all successful RxFill status messages for the selected medication. You can also view the RxFill history by select the RxFill History link in the Medications module. Select a row in the Historical grid to view the details for the RxFill status message. Additional details appear in the bottom half of the window. A RxFill Notification Change History link has been added in the RxFill History window to capture all changes related to RxFill notifications. This allows a provider to see the prescriber and time the RxFill notifications were changed for any given medication. Parent topic: Prescription Fill (RxFill) Status Notifications Parent topic: Medications Module

NextGen® Enterprise EHR Help

Prescription Fill (RxFill) Status Notifications

To improve your assessment of a patient’s medication adherence, you can review notifications about a patient’s prescription fill status. You cannot respond to these notifications. The RxFill notifications that NextGen® Enterprise EHR receives from pharmacies can help you identify when a patient’s prescription has been fully dispensed, partially dispensed, or not dispensed. Note: Prescribers should anticipate that RxFill messages will only be received for a portion of the prescriptions the physician writes. If no RxFill message is received for a prescription, the system cannot assume that the prescription has not been dispensed or that the patient is not compliant. Workflow of RxFill The provider's high level workflow to send RxFill notifications received from the pharmacy to get only the relevant notifications needed for the patient. Workflow of RxFill Indicator Change The provider's high level workflow to send RxFill Indicator change XML messages to the pharmacy. Receive Rx Fill Notif

NextGen® Enterprise EHR Help

Receive RxChange Notification Messages

Setup to receive Rx Change notification messages involves setup by administrator and by the user. The administrator should do the following: Verify that the retail pharmacy participates in Rx Change transactions. To update pharmacy records, perform a pharmacy download. For the appropriate service level, enroll the Surescripts provider for Rx Change. You can verify enrollment by checking the eRx provider status. Assign the RxChange task type, eRx workgroup, and category to the provider. Rx Change messages can be sent from the pharmacy to the prescribing provider or to the Rx Change workgroup setup for the prescribing provider. Verify the user needs access to Clinical Tasking Inbox is this a security right? Verify the user has Operations > Medications > eRxsecurity rights in the System Administrator application. Make sure NextGen® Communication Services(NCS) is running. You do not need to make changes to the processes. NCS processes the RxChange request and returns either a status or an

File Maintenance Help for NextGen® Enterprise 8

Providers ePrescribing Tab

On the ePrescribing tab of the Modify Provider Information window, you can enter electronic prescription data that is specifically used in NextGen® Enterprise EHR. You can enroll providers in retail and mail-order electronic prescribing networks and determine the service levels they are enrolled in. For more information about electronic prescribing, go to NextGen Healthcare Success Community and download the latest ePrescribing User Guide for NextGen® Enterprise EHR. Networks This section enables you to enroll a provider in the retail and mail order programs. It also displays the values for the enrollment settings for the retail and mail order programs. Setting Value Status Displays whether the provider is Enrolled or Not Enrolled in the program. Enrollment Date Displays the date of the provider's enrollment. Un-enrollment Date Displays the date the provider's enrollment was removed. SureScripts Provider ID and Mail-Order Prescriber ID Displays the ID assigned to the provider at the ti

Receive Rx Fill Notification Messages

Recommendations

Workflow of RxFill Indicator Change

Workflow of RxFill

View RxFill History

Prescription Fill (RxFill) Status Notifications

Receive RxChange Notification Messages

Providers ePrescribing Tab

Workflow of RxFill Indicator Change

Workflow of RxFill

View RxFill History

Prescription Fill (RxFill) Status Notifications

Receive RxChange Notification Messages

Providers ePrescribing Tab