New Orders and Missing Providers or Locations

NextGen® Enterprise EHR Help

New Orders and Missing Providers or Locations

When you create a new order, if the provider assigned to the order is not found because the provider has been hidden or is no longer the attending provider, an error occurs, and you must pick a valid provider. When you create a new order, if the location is not found because it is hidden, an error occurs, and you must pick a valid location. Parent topic: General Tab

NextGen® Enterprise EHR Help

View the Reason for a Lab Order Failure

If a lab order is created and it fails, the Result Status on the Order is Sent Failed. An order can fail because the system can't find a match for the provider, patient, location, practice, or other patient and encounter detail. To view a tooltip with the reason for the failure, put your cursor in the Result Status column on the Orders Summary tab and select one of the Sent Failed messages. Parent topic: Grid Results Tab

NextGen® Enterprise EHR Help

View the Reason for a Lab Order Failure

If a lab order is created and it fails, the Result Status on the Order is Sent Failed. An order can fail because the system can't find a match for the provider, patient, location, practice, or other patient and encounter detail. To view a tooltip with the reason for the failure, put your cursor in the Result Status column on the Orders Summary tab and select one of the Sent Failed messages. Parent topic: Grid Results Tab

File Maintenance Help for NextGen® Enterprise 8

Real-time Address Validation for a Provider

Real-time address validation occurs after you enter an address for a Provider and select OK to save the data. This process applies to addresses entered on the Demographics tab of the Add/Modify Provider Information window. After you selectOKthe address is automatically sent to the USPS address validation API and compared to the addresses in the USPS database. The address fields that are sent for validation are address 1, address 2, city, state, and zip. The name of the entity is not sent. The USPS address validation API responds with one of several messages stating: Valid address. Address cannot be found. This address may be undeliverable. Address can be updated. The USPS provides the address found in the database. After the address validation process occurs, one of the following icons displays above the address fields on the window. - This icon indicates that an address may be undeliverable: The USPS database cannot locate the address in the USPS address validation API. The USPS retur

File Maintenance Help for NextGen® Enterprise

Real-time Address Validation for a Provider

Real-time address validation occurs after you enter an address for a Provider and select OK to save the data. This process applies to addresses entered on the Demographics tab of the Add/Modify Provider Information window. After you select OK the address is automatically sent to the USPS address validation API and compared to the addresses in the USPS database. The address fields that are sent for validation are address 1, address 2, city, state, and zip. The name of the entity is not sent. Refer to the topic Real-time Address Validation in Master Files for an overview of real-time address validation. The USPS address validation API responds with one of several messages stating: Valid address. Refer to Validate an Entity's Address - Match Found procedure for detailed information. Address cannot be found. This address may be undeliverable. Refer to Validate an Entity's Address - Address Not Found procedure for detailed information. Address can be updated. The USPS provides the address f

NextGen® Enterprise EHR Help

Add and Validate Addresses for Patients or Other Persons

This is the process flow for when a valid address is found in the USPS validation API. Both the user and the practice must be set up for real-time address validation before performing this procedure. From the main toolbar in NextGen® Enterprise PM, select Lookup. In the People Lookup window, select New. In the Add Person Information window, enter the mailing address of the patient. Note: To automatically fill the City, State, Country, and County fields, you can enter the patient's ZIP code. Select OK. The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database. The USPS address validation API responds with a validation message, stating that the address matches the address in the USPS database. Review the response. Note: Valid Address: No action needed. Address Not Found: An error message appears, and an icon indicates a potential issue. Corrected Address Found: You can choose to use the USPS-suggested address or keep the origin

New Orders and Missing Providers or Locations

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New Orders and Missing Providers or Locations

View the Reason for a Lab Order Failure

View the Reason for a Lab Order Failure

Real-time Address Validation for a Provider

Real-time Address Validation for a Provider

Add and Validate Addresses for Patients or Other Persons

New Orders and Missing Providers or Locations

New Orders and Missing Providers or Locations

View the Reason for a Lab Order Failure

View the Reason for a Lab Order Failure

Real-time Address Validation for a Provider

Real-time Address Validation for a Provider

Add and Validate Addresses for Patients or Other Persons