This is the process flow for when a valid address is found in the USPS validation API. Both the user and the practice must be set up for real-time address validation before performing this procedure.
- From the main toolbar in NextGen® Enterprise PM, select Lookup.
- In the People Lookup window, select New.
- In the Add Person Information window, enter the mailing address of the patient.
Note: To automatically fill the City, State, Country, and County fields, you can enter the patient's ZIP code.
- Select OK.
The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database. The USPS address validation API responds with a validation message, stating that the address matches the address in the USPS database.
- Review the response.
Note:
- Valid Address: No action needed.
- Address Not Found: An error message appears, and an icon indicates a potential issue.
- Corrected Address Found: You can choose to use the USPS-suggested address or keep the original (icons indicate selection).