Match Patient Demographics on eRx Refill Requests

NextGen® Enterprise EHR Help

Match Prescription Information on eRx Refill Requests

From the Refill Request Patient Matching window, you can match a prescription and add it to the patient's chart. Note: You must have prescribing rights to add the unmatched prescription to the patient's chart. Double-click an Unmatched Refill Reqs task, or select an Unmatched Refill Reqs, and then select Open. Workfow The Refill Request Patient Matching window opens. Refill Request Patient Matching Select the prescription to match. The data included in the refill request opens. Refill Request Patient Matching Select Lookup. A confirmation message Unmatched Prescription appears to create the medication entry, if does not exist. To create the medication entry on the patient's chart, do one of the following: Select Yes. Select Create Medication Entry on the Refill Request Patient Matching window. The medication is added to the patient's chart. The status of the prescription is changed to Matched and is displayed under Successfully Matched. When the medication entry is successfully matched

NextGen® Enterprise EHR Help

Match Medication Information on eRx Refill Requests

You can look up and match a medication from the Refill Request Patient Matching window. You can add the medication to a patient's chart if it is not prescribed there. Double-click an Unmatched Refill Reqs task, or select Unmatched Refill Reqs, and then select Open. Workflow The Refill Request Patient Matching window opens. Refill Request Patient Matching Select the medication to match. The data included with the refill request opens. Refill Request Patient Matching Select Lookup. The Drug Lookup window opens. Drug Lookup Select a medication, and then select OK. Refill Request Patient Matching Select Match. If the medication is not prescribed in the patient's chart, the confirmation message Unmatched Prescription appears to create a medication entry. To add the medication to the patient's chart, select Yes. If you do not want to create a medication entry, select No. If the medication is present in the patient's chart, or if you add the medication to the patient's chart, the status chang

NextGen® Enterprise EHR Help

Refill Request Patient Matching Window

The Refill Request Patient Matching window handles the status of the refill request based on the person_id and NDC. The status is determined when opening the window using the following logic: Status Person ID NDC Unmatched Prescription X X Unmatched Medication X Unmatched Patient X Refill Request Patient Matching The availability of the Refill Request Patient Matching window is based on the Unmatched Refill Request Provider Medication practice preference: All Providers. The Filter By displays all providers, and the list shows all unmatched refill requests for all providers. Current Provider. The Filter By displays the current provider name, and the list shows all unmatched refill requests for the current provider. Assigned Provider. The Filter By displays the assigned provider name, and the list shows all unmatched refill requests for the assigned provider. Parent topic: Unmatching eRx Refill Requests

NextGen® Enterprise EHR Help

Unmatching eRx Refill Requests

If information from the issuing pharmacy does not match the data stored in the NextGen® Enterprise EHR database, a separate task is added to your task list on the Workflow window, in the Clinical Tasking tab. This task includes the current unmatched refill request. Workflow You can manually match patient demographics, medication, and prescription information, using the Refill Request Patient Matching window. You can also remove an unmatched eRx refill request task. Refill Request Patient Matching Window The availability of the Refill Request Patient Matching window enables you to create a patient match based on the patient demographics information in the request data and the data of the corresponding patient. Match Patient Demographics on eRx Refill Requests Procedure to match Patient demographics on eRx refill requests. Match Medication Information on eRx Refill Requests Procedure to match medication information on eRx refill requests. Match Prescription Information on eRx Refill Requ

NextGen® Enterprise EHR Help

Electronic Prescribing (eRx) Refill Requests

When you electronically submit patient medication prescriptions to a pharmacy, you may receive a refill request from that pharmacy. These refill requests are unsolicited and until you respond to a request, you have no other interaction with the pharmacy that requested the refill. Each refill request creates a task in the Workflow module and the Manage Refills window in the Medications module. For more information on working with eRx refill requests in the Medications module, go to the NextGen Healthcare Success Community, and download the latest Medications and Medication Allergies Modules User Guide forNextGen®Enterprise EHR and ePrescribing User Guide forNextGen®Enterprise EHR. NextGen® Enterprise EHR evaluates the status of the medication in the patient's chart. If the request can be matched to an existing patient, the information appears with the option to approve or deny the request. An alert appears if a matched refill request is linked to an inactive medication. Note: A mismatch

NextGen® Enterprise EHR Help

Working with eRx Refill Requests from the Medications Icon

The Manage Refills window displays the patient's demographic information, provider information, pharmacy information, and the refill request details. This information is sent from Surescripts. You can either approve or deny the refill request. After you respond to a Refill Request from the Workflow > Clinical Tasking list, the request is no longer available in the Medications module and the Workflow window. View Refill Requests from the Medications Module You can view new eRx refill requests from the Medications module. Approve an eRx Refill Request from the Manage Refills Window You can approve an eRx refill request using the manage refills window. Deny an eRx Refill Request from the Manage Refills Window You can deny an eRx refill request task and select Denial - New prescription to follow reason from the Manage Refills window. Resolve Denied eRx Refill Request You can resolve the denied refills in the Deny New to Follow window. eRx Refills for Controlled Substances eRx Refill Reques

Match Patient Demographics on eRx Refill Requests

Recommendations

Match Prescription Information on eRx Refill Requests

Match Medication Information on eRx Refill Requests

Refill Request Patient Matching Window

Unmatching eRx Refill Requests

Electronic Prescribing (eRx) Refill Requests

Working with eRx Refill Requests from the Medications Icon

Match Prescription Information on eRx Refill Requests

Match Medication Information on eRx Refill Requests

Refill Request Patient Matching Window

Unmatching eRx Refill Requests

Electronic Prescribing (eRx) Refill Requests

Working with eRx Refill Requests from the Medications Icon