You can set criteria on the problem list toolbar to specify the problems you want to view in the problems list. You can view active, tracked, and chronic problems.
- Open the Problems Module..
- In the problem list toolbar, select the Status Selection list, and do one of the following:
- To view all active and resolved problems, select Show All Statuses.
- To view only the active problems, select Show Active Problems Only.
- To view the problems that you added to your tracked problems list, select the Show My Tracked Problems Only check box.
- To view the problems that are specified as chronic, select the Show Chronic Problems Only check box.