NextGen Knowledge Center

Categorize a Problem

You can categorize a patient's problems as Resolved, Inactive, or Unresolved. Each newly added problem is automatically listed as Active.
  1. Select the patient's encounter to specify a status.
  2. Open Problems module.
  3. Select the problem in the Problem List data entry area.
  4. Select the Problem Status list in the Problem List data entry area and select Active, Inactive, or Resolved.
  5. If you are setting the status to Resolved, enter a resolved date by using the Resolved Date calendar.
  6. Select the Accept button.
    If you try to close the Problem module without saving your changes, a message prompts you to save or cancel the changes. NextGen® Enterprise EHR automatically moves the specified problem to the Resolved, Inactive, or Unresolved Problem folder.