Enabling NextGen Communication Services

NextGen® Enterprise EHR Help

Electronic Prior Authorization Setup

After you enable Electronic Prior Authorization (ePA) across the enterprise, you can control which users use it. ePA setup involves the following procedures: Enable ePA for the enterprise . Grant users permission to initiate and manage the ePA process. If necessary, modify the ePA Import processor in NextGen Communication Services. For more information, go to NextGen Healthcare Success Community, and download the latest NextGen® Communication Services Configuration Guide for NextGen ePrescribing. If you want the user to receive tasks in the Inbox when an ePA status update indicates user action is required, then in File Maintenance, select Providers master file then go to ePrescribing tab, assign a workgroup and the ePA category to the provider for the ePA Task Type. Note: When the ePA Task Type has a workgroup and the ePA task category selected, in the Provider Check window, the Workflow and Categories section displays the ePA Group and ePA Category fields. Enable Electronic Prior Auth

NextGen® Enterprise EHR Help

ePrescribing Requirements

NextGen® Enterprise EHR version 8 supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard. Before upgrading, prescribers must complete the following: All eRx request which include Refill and RxChange should be responded to before the production upgrade to8 begins. Accessing any Refill or RxChange requests after the upgrade will result in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests. Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Manage Refills). RxChange Request can be managed in Clinical Inbox. Note: This action does not have to be performed when installing 8 into test environments however is necessary before applying the release to th

NextGen® Enterprise EHR Help

ePrescribing Requirements

Note: If you are a NextGen Healthcare hosted client, you must contact NextGen Healthcare Support for assistance to complete the upgrade to the latest version of NextGen® Enterprise. NextGen® Enterprise EHR version 5.9.2020.1 or higher supports the National Council for Prescription Drug Programs (NCPDP) SCRIPT 2017071 standard. As part of the upgrade Production process, Surescripts® Provider Identifier information is migrated to a new Surescript directory supporting the NCPDP SCRIPT 2017071 standard. Before upgrading, prescribers must complete the following: All eRx request which include Refill and RxChange should be responded to before the Production upgrade to 5.9.2020.1 begins. Accessing any Refill or RxChange requests after the upgrade results in an error and responses will not be allowed to be sent electronically. A phone call to the pharmacy may be needed for any missed requests. Refill Request can be managed in the Clinical Inbox and Medication module (includes Unmatched and Mana

NextGen® Enterprise EHR Help

Managing Medications and Allergies

In NextGen® Enterprise EHR you can electronically prescribe and submit prescriptions directly to selected pharmacies. You can also check a patient's eligibility, electronically communicate with a pharmacy, submit patient's prescriptions, and authorize or decline refill requests. In the Medications module, you can prescribe, print, fax, and e-prescribe patient medications. The Medication module also enables you to educate patients on medications prescribed to them, and check whether the prescribed medication has adverse interactions with other prescribed medications, existing allergies, or known diagnoses. In the Medication Allergies module, you can enter and retrieve any currently known adverse reaction to substances that may put the patient at risk if the patient is exposed to similar substances in the future. The Medication Allergies module helps you to identify the potential for adverse drug reactions. ePrescribing Medications ePrescribing Setup Supported ePrescribing Features Medic

NextGen® Enterprise EHR Help

Migrating Providers to Surescripts 2017071-Compatible Messaging Standards

To successfully ePrescribe after upgrading to NextGen® Enterprise EHR8, providers enrolled with the Surescripts Retail network must meet all requirements for ePrescribing. This utility helps validate providers to ensure they meet these requirements and helps you resolve any issues that may exist. When you have completed the validation and resolved all issues, you must ensure that your enrolled providers are migrated to the Surescripts 2017071-compatible messaging standard by submitting the changes to Surescripts. Note: If you are a NextGen Healthcare hosted client, you must contact NextGen Healthcare Support for assistance to complete the processes required to migrate your providers. The ePrescribing Provider Migration utility only needs to run if you are upgrading from any version other than 5.9.2020.1. If you are upgrading from a NCPDP 2017071 compliant versions (5.9.2020.1), the ePrescribing Provider Migration utility was ran when upgrading to 5.9.2020.1 and prescribers are already

NextGen® Enterprise EHR Help

Verify Provider Enrollment

Beginning with NextGen® Enterprise EHR, 5.9.2020.1 or higher, you must ensure that enrolled providers are migrated to the latest Surescripts® messaging standard, Surescripts 6.1. Open NextGen® Enterprise EHR. From the View menu, select eRx Status. The eRx Status window opens. eRx Status From the User list, select <All Users>. From the Provider list, select <All Providers>. From the Message Type list, select UpdatePrescriberLocation. If needed, select a date range. Select Search. The search results appear. eRx Status CAUTION: If any enrolled provider has an unsuccessful UpdatePrescriberLocation message, resolve the issues and update provider enrollment in File Maintenance. The most common issues include: A suffix in Last Name PO Box listed in Prescription Pad Address An invalid DEA Number Parent topic: ePrescribing Medications

Enabling NextGen Communication Services

Recommendations

Electronic Prior Authorization Setup

ePrescribing Requirements

ePrescribing Requirements

Managing Medications and Allergies

Migrating Providers to Surescripts 2017071-Compatible Messaging Standards

Verify Provider Enrollment

Electronic Prior Authorization Setup

ePrescribing Requirements

ePrescribing Requirements

Managing Medications and Allergies

Migrating Providers to Surescripts 2017071-Compatible Messaging Standards

Verify Provider Enrollment