Document Queue Process Options
You can view and change offline document processing settings from the Options window. Change the default setting only if you are advised to do so by NextGen Healthcare Client Support.
- On the Pending pane taskbar in the EMR Document Queue window, select Opt.
The Options window opens.
- Set up the options you want.
- Select OK to save the settings.
- In the Refresh and timing section, enter the number of seconds, or select the up or down arrow to enter the number of seconds for:
- Pending Refresh. This option describes the frequency with which pending documents are updated in the Pending window (default is 10 seconds). The document queue is stored in the database.
- Generate Lag. This option describes the time (delay) between the generation of successive documents (default is 2 seconds). This setting is designed to reduce the load of the database server and the machine that the application is running on).
Note: NextGen Healthcare strongly recommends that you do not change the original default time for either of these options. If you are processing a high volume of offline documents, it may be necessary to change the Generate Lag time. Speak with your Implementation Specialist, or contact NextGen Healthcare Client Support for assistance.
- In Errors & Tracing section, perform the following:
- Error Logging. Select the applicable option from the list: Low, Medium, High (default), or Very High. Higher settings display more detailed information.
- Trace Level. You can trace all utility processing actions at runtime in addition to logging errors. Select the applicable option from the list: Off (default) Low, Medium, or High.
CAUTION:Using tracing may slow down the application. Enable tracing only if the application is not functioning correctly. Contact NextGen Healthcare Client Support for help.
- In Miscellaneous section, select the check box to turn on or turn off the following options:
- Process only docs sent to this machine. Select this option to have the currently running instance of Document Queue process only documents that are specifically sent to the machine that this application is running on. In NextGen® Enterprise EHR, select the name of the machine in the Generate Server box on the Generate Document window.
If you do not select this check box, the currently running instance of Document Queue tries to process any documents sent to the queue.
- Enable multithreading. This option is selected by default to process all documents in a second thread to improve the responsiveness of the application.
Note: Change the default setting only if you are advised to do so by NextGen Healthcare Client Support.
- Process only docs sent to this machine. Select this option to have the currently running instance of Document Queue process only documents that are specifically sent to the machine that this application is running on. In NextGen® Enterprise EHR, select the name of the machine in the Generate Server box on the Generate Document window.
- To reset all options to the default settings, select Defaults.