NextGen Knowledge Center

Add Tracking Comments for an Imported Result

You can add tracking comments for an imported result to track the comments.
  1. Open the Orders module.
  2. Select the Results tab.
  3. In the Results grid, select the imported result.
    The result appears in the Results historysection.
  4. Select Tracking.
    The Sign-off and Tracking Comments window opens.
  5. Select Add.
  6. Enter your comment and select Save.
    Orders which are created after import or reconciliation will not go to Provider Approval Queue (PAQ) for sign-off. Sign-off comments are disabled for an imported result.
  7. If you add comments that require another user or group to perform a task, select Save &Task, select the recipient, and then select Send Task.