You can add tracking comments for an imported result to track the comments.
- Open the Orders module.
- Select the Results tab.
- In the Results grid, select the imported result.
The result appears in the Results historysection.
- Select Tracking.
The Sign-off and Tracking Comments window opens.
- Select Add.
- Enter your comment and select Save.
Orders which are created after import or reconciliation will not go to Provider Approval Queue (PAQ) for sign-off. Sign-off comments are disabled for an imported result.
- If you add comments that require another user or group to perform a task, select Save &Task, select the recipient, and then select Send Task.