Add Appointment Cancellation Reasons in File Maintenance
Open
File Maintenance
and select
Master Lists
.
On the
Master Lists List
window, select
Appointment Cancellation Reasons
.
Select
Open Menu
and select
New
.
The
Add Cancellation Reason Information
window opens.
In the
Description
field, enter the reason for appointment cancellation, for example, Expired Patient.
Select
OK
.
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Add Appointment Cancellation Reasons in File Maintenance
NextGen® Enterprise EHR Help
Enable Tracking of Appointment Cancellation Reasons in Practice Preferences
Select Admin > Practice > Preferences. The Practice Preferences window opens. Select Appt Scheduling and then select the check box Track for cancellation reason. The reason for canceling a future appointment is tracked in the system. You must enter a reason for why the appointment is canceled. Select OK. Parent topic: Canceling Future Appointment for Expired Patients
NextGen® Enterprise EHR Help
Document the Reasons for Appointment Cancellation in File Maintenance
Open File Maintenance. Select Master Lists > Appointment Cancellation Reasons. Select the open menu icon, and then select New. The Add Cancellation Reason Information window opens. In Description, enter the reason for canceling the appointment (for example, the patient has died). Select OK. Parent topic: Canceling Future Appointment for Expired Patients
NextGen® Enterprise EHR Help
Canceling Future Appointment for Expired Patients
When canceling future appointments for expired patients, you have the option of tracking the reason for cancelling the appointment based on your practice preference setting. The following procedures provide instructions how to cancel and track future appointments for expired patients. Add Appointment Cancellation Reasons in File Maintenance Enable Tracking of Appointment Cancellation Reasons in Practice Preferences Add Appointment Cancellation Reasons in File Maintenance You can add reasons for canceling appointments for expired patients in File Maintenance Enable Tracking of Appointment Cancellation Reasons in Practice Preferences You can configure the practice preferences to enable tracking the reasons for appointment cancellations for expired patients. Parent topic: Managing an Expired Patient Record
NextGen® Enterprise EHR Help
Add Recall Stop Reasons in File Maintenance
In File Maintenance, open Master Lists. On the Master List List window, select Recall Plan Stop Reasons. To add a recall stop reason, select Open Menu and select New. The Add Recall Stop Reason Information window opens. In the Description field, enter the reason for stopping the recall, for example, Expired Patient. Select OK. Parent topic: Stop Active Recall Setup for Expired Patients
NextGen® Enterprise EHR Help
Add Reasons for Stopping Recalls in File Maintenance
Open File Maintenance. Select Master Lists > Recall Plan Stop Reasons. Select the open menu icon, and then select New. The Add Recall Stop Reason Information window opens. In Description, enter the reason for stopping the recall (for example, the patient has died). Select OK. Parent topic: Stop Active Recall Setup for Expired Patients
NextGen® Enterprise EHR Help
Canceling Future Appointment for Expired Patients
When canceling future appointments for expired patients, you have the option of tracking the reason for cancelling the appointment based on your practice preference setting. The following procedures provide instructions how to cancel and track future appointments for expired patients. Add Appointment Cancellation Reasons in File Maintenance Enable Tracking of Appointment Cancellation Reasons in Practice Preferences Document the Reasons for Appointment Cancellation in File Maintenance You can document appointment cancellation reasons in File Maintenance, such as when a patient has died, to ensure accurate record-keeping and reporting. Track Reasons for Canceling Appointments in Practice Preferences You can turn on tracking of reasons for canceling appointments in Practice Preferences, ensuring that a reason is recorded whenever a appointment is cancelled. Parent topic: Managing an Expired Patient Record
and select New.
The Add Cancellation Reason Information window opens.